Transit Operator (Bus Operator)

Job Description

Job Description

Transit Operator  At GoTriangle, we connect the Triangle region through safe, reliable, and professional public transportation services. Our system proudly serves Apex, Cary, Chapel Hill, Durham, Garner, Raleigh, RTP, and RDU International Airport through fixed-route, paratransit, and vanpool operations.We are currently seeking motivated and customer-focused individuals to join our team as Transit Operators Paid Training Program (6-8 Weeks)Selected candidates will participate in a paid 6-8 week training program designed to prepare operators for successful service in the field. Training includes:CDL Class B with Passenger Endorsement preparationDefensive driving and safety proceduresRoute and fare trainingPassenger assistance and customer serviceADA and federal transit requirementsBehind-the-wheel and hands-on operational training Position SummaryTransit Operators play a critical role in safely transporting passengers throughout the region while delivering excellent customer service and maintaining the highest safety standards.Operators are responsible for transporting passengers according to scheduled routes and times while operating assigned vehicles in a safe, reliable, and professional manner.Key ResponsibilitiesResponsibilities include, but are not limited to:Safely operating assigned transit vehicles in compliance with all traffic laws, safety regulations, and company policies/procedures.Completing required documentation including manifests, pre-trip and post-trip inspections, accident reports, and other operational forms.Following dispatch instructions and efficiently managing passenger pick-ups and drop-offs.Providing excellent customer service by assisting passengers courteously, professionally, and respectfully.Answering questions regarding routes, fares, service areas, and eligibility requirements.Assisting passengers with mobility or accessibility needs when necessary.Attending and successfully completing all required training programs.Maintaining knowledge of assigned routes and federal transit requirements.Fueling, cleaning, and maintaining vehicles as required.Reporting to work during adverse weather conditions and working split shifts as operational needs require.Minimum QualificationsQualified candidates must:Be able to obtain a CDL Class B with Passenger Endorsement and maintain a valid DOT Medical Card.Possess a good driving record for the past six (6) years.Successfully pass a drug screening and criminal background check.Demonstrate the ability to safely operate vehicles in all weather conditions.Have strong communication, customer service, and problem-solving skills.Candidates who currently possess a CDL with Passenger Endorsement are strongly encouraged to apply and may receive hiring priority.Previous transit, bus, or motor coach driving experience is preferred but not required.Compensation & BenefitsStarting pay begins at $20.64 per hour. Higher compensation opportunities may be considered based solely on verified prior transit experience.In addition to competitive pay, GoTriangle offers a comprehensive benefits package that includes:Medical, dental, and vision coverageRetirement benefitsPaid leave and holidaysTraining and career advancement opportunitiesEmployee wellness and support programsJoin a team dedicated to serving the community and helping keep the Triangle region moving safely and efficiently every day.