Software Engineering Manager

About Securitas USA Securitas Security Services USA, Inc. is the global leader in protective services, delivering specialized guarding, advanced technology solutions, and comprehensive risk management to clients across a wide range of industries. Our mission is simple yet powerful: to help make your world a safer place. With a proud legacy of 90 years, built on trust, innovation, and international expertise, we take pride in offering security solutions that are tailored to each client’s unique needs. By combining cutting-edge technology with exceptional service, we continue to redefine what safety and security mean in today's world. Location: Elmsford, NY Hybrid: Two days per week onsite for employees located within a reasonable commuting distance of the designated office (Elmsford, NY); or Remote: This position may be performed fully remotely but ideal candidate will be based in Eastern or Central Time Zone. Travel: Minimal travel required, with up to two domestic business trips per year. The salary range for this role is from $175,000 to $200,000 annually. The compensation range may vary based on factors such as geographic location, relevant experience, and applicable skills. What You’ll Do As a Manager, Software Engineering, you will be responsible for leading in a fast-paced, dynamic environment where your decisions directly influence outcomes. With modern technology and a strong local and distributed team, you’ll design and deliver digital products that support Securitas Guarding services while owning both operational performance and engineering outcomes. This position plays a key role in supporting digital product delivery and engineering operations by modernizing engineering practices, improving developer productivity, strengthening operational excellence, and enabling teams to deliver high-quality software at scale. The ideal candidate is a pragmatic, forward-thinking engineering leader who balances a people-first leadership philosophy with a strong focus on delivery, customer outcomes, accountability, collaboration, and continuous improvement. Lead, mentor, and develop software engineering teams (including leaders and individual contributors), fostering ownership, accountability, and professional growth. Champion a product mindset by aligning engineering work to customer needs and business outcomes, and ensuring teams solve meaningful user problems. Modernize engineering practices by maturing automated testing and CI/CD pipelines, improving development environments and tooling, and responsibly adopting AI-assisted engineering (e.g., Copilot, ChatGPT, Claude, Gemini, Cursor). Drive reliability, availability, and operational excellence through observability, monitoring, incident management, and continuous improvement of production systems. Coordinate cross-functional delivery across employees, contractors, and external partners, establishing lightweight governance and predictable delivery practices that balance speed, quality, and risk. Perform additional duties as assigned. Who you are An ideal candidate brings: A service-first mindset, clear communication skills, strong attention to detail, and sound judgment when approaching challenges. The ideal candidate is solutions-focused and thrives in both independent and team settings. Bachelor’s degree in Computer Science, Software Engineering, or a related field; or equivalent practical experience. No formal license required; relevant certifications in cloud (e.g., Azure), Agile, or AI/ML are a plus. Proven experience leading and scaling Agile software engineering organizations. Strong understanding of modern software development practices, cloud-native architectures, web technologies, APIs, and mobile application ecosystems. Recent hands-on experience in at least one modern frontend stack (React, Angular/AngularJS, GraphQL, TypeScript/JavaScript) or one mobile stack (Swift, Kotlin, iOS/Android native, React Native, Flutter, Objective-C). Practical experience adopting GenAI/agentic AI in engineering workflows or product features (LLMs, RAG, agents, AI-assisted coding tools such as Copilot, ChatGPT, Claude, Gemini, Codex, Cursor, Windsurf). Strong leadership and coaching skills, with the ability to inspire, develop, and retain high-performing engineering talent. Product and ownership mindset, with the ability to balance speed, quality, technical strategy, and delivery commitments. Experience that sets you apart Required experience Technical background (must have one of the two): Candidate must have recent, hands-on experience in at least one of the following areas: Modern frontend stack (at least one of): React Angular or AngularJS GraphQL TypeScript (with some JavaScript experience) OR Modern mobile stack (at least one of): Swift Kotlin iOS or Android native development React Native Flutter Objective-C (to some extent) We will only consider candidates who meet at least one of these two technical backgrounds, as these skills are currently missing in-house and are critical to this role. Preferred experience Experience with Microsoft Azure and cloud-native application design. Experience with C#, JavaScript/TypeScript, React, SQL, and Snowflake. Experience with Kotlin and/or Swift and mobile app delivery at scale. Experience implementing and scaling AI-assisted development practices across teams. Additional certifications Certifications in Azure, AWS, GCP, Agile/Scrum, or AI/ML (e.g., cloud AI specialties) that demonstrate depth in cloud and AI-driven engineering. Industry knowledge Familiarity with security services, SaaS products, or other mission-critical, 24/7 operational environments where reliability and compliance are key. Other nice to have qualifications Experience with GitHub Actions or similar CI/CD platforms. Experience with observability and monitoring tools, and DevEx analytics platforms. Background in building or integrating AI-powered product features (e.g., intelligent workflows, agents, or support experiences). Why you would want to join the team Directly shape the next generation of Securitas’ digital products that support Guarding services and help make the world a safer place. Work closely with product, operations, and technology leaders, influencing strategy and priorities for core business platforms. Grow as an engineering leader in a global organization, with opportunities to expand scope, build new teams, and drive strategic initiatives in cloud, mobile, and AI. Join a supportive, people-first culture that values integrity, vigilance, and helpfulness, with leadership committed to modern engineering practices and continuous improvement. Tackle complex, real-world challenges at the intersection of physical security and digital products, including modern frontend/mobile experiences and GenAI-powered capabilities. You’ll be the key driver in bringing in-house expertise in modern frontend/mobile and GenAI—skills we currently lack—giving you a unique opportunity to set standards, influence architecture, and shape how we build software. This role offers the chance to lead meaningful, safety-focused products at scale, while pioneering AI-assisted engineering and modern delivery practices in a global, mission-driven company—not just optimizing another ad-tech or social app.