Customer Service Specialist

Menasha Corporation Opportunity Menasha Corporation is all about possibilities. Our two businesses, Menasha Packaging and ORBIS Corporation, are leaders in their industries, providing corrugated and plastic packaging products and related services to major global companies. Our employees make the difference, proving that great ideas, collaboration and quality turn possibilities into success. Working at Menasha Corporation means that your insights provide cutting-edge solutions for our customers. If you like to make things happen and are passionate about what you do, you're going to want to be here. Join us and become part of the power behind possible. About The Opportunity The position manages inbound and outbound shipments with the main objective ensuring products are delivered and moved on time. Essential Job Functions The following duties are normal for this position. The incumbent may perform some or all of these duties however; it is not an exclusive or all-inclusive list. Other duties may be assigned. Report and maintain data in customer and internal system Adjust inventory as required Collaborate daily with production ensuring timely delivery of product and production schedules Ensure all finished goods are in SAP Generate BOL's and packing lists Complete paperwork timely and accurately Verify incoming/outbound quantity and needs are consistent with production requirements Report all discrepancies with inbound and/or outbound loads Perform daily review of produced goods and customer open orders report Responding to customer inquiries and referring clients to the proper channels Reviewing purchase orders and shipping documents to ensure accuracy in multiple systems Education & Experience None Required, High School Diploma or Equivalent Desired Knowledge, Skills & Abilities Knowledge of logistics and inbound/outbound shipments Ability to read and interpret shipping and receiving documents Ability to navigate computer systems Physical Requirements & Work Environment Ability to sit, stand, bend, stoop for prolonged periods Ability to use a computer keyboard and computer screen for extended periods Position will sit at reception desk, with some office administrative duties The expected salary range for this position is $21.50/hour. This role is also eligible for an annual incentive plan and for a full benefits package including medical, dental, and vision insurance; basic term life, AD&D, Short and Long term disability; EAP; 401(k) retirement savings plan; PTO and paid holidays. Two companies, one vision. Menasha Corporation consists of two companies that are leading the way to a sustainable future with packaging and supply chain solutions. Founded in 1849 and headquartered in Neenah, Wisconsin, we employ over 7,500 employees in 112 facilities in North America and Europe. Our companies are leading corrugated and plastic packaging manufacturers and supply chain solution providers. Our Menasha Packaging Company is the largest independent provider of packaging and supply chain service solutions in North America, designing, printing, and fulfilling graphic packaging, display and merchandising solutions for over 1,800 brands, both in-store and online. Our ORBIS business believes there is a better way to optimize today's supply chains, with reusable packaging products and services. Reusable containers, pallets, dunnage, bulk systems and metal racks improve the flow product all along the supply chain to reduce costs, enhance profitability and add sustainability. Our products and services are used by global, name-brand companies in the food, beverage, health and beauty, over-the-counter pharmaceutical, industrial, automotive, and electronics industries. Come build an exciting, rewarding career with us, where you'll have opportunities to grow. The possibilities are endless. The power is yours! Menasha Corporation and its subsidiaries and affiliates are equal opportunity employers. All qualified applicants will be provided with equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information.