Donor Care Specialist - Hyannis, MA - SC 26-11964

Job Description

Job Description

Job Title: Donor Care Specialist (Traveler only)
Location: Hyannis, MA
Job Type: Contract
Pay: $30 - $32/hr
Shift: Rotating Days | 6:00 AM–2:00 PM, 7:00 AM–3:00 PM, 8:00 AM–4:00 PM, 9:00 AM–5:00 PM, 10:00 AM–6:00 PM, or 11:00 AM–7:00 PM

Note : This job doesn't offer any benefits.

Position Overview

We are seeking an experienced Donor Care Specialist to perform donor screening, blood collection, therapeutic phlebotomy, and donor care activities while maintaining safe and compliant blood collection practices.

Required Qualifications

• High School Diploma or GED required.

• Prior phlebotomy experience required.

• BLS certification required.

• National Phlebotomy Certification or completion of an accredited phlebotomy program preferred.

• Blood donor collection experience preferred.

• Strong communication, organizational, and interpersonal skills.

• Ability to work independently and efficiently in a fast-paced environment.

• Proficiency with computers and laptop systems.

Responsibilities

• Perform donor screening procedures to determine donor eligibility.

• Perform whole blood collections and therapeutic phlebotomy procedures.

• Conduct blood collections at offsite blood drives and donor center locations.

• Obtain appropriate blood specimens from donors and patients.

• Monitor donors during and after collection procedures.

• Prepare and label blood components and laboratory samples accurately.

• Maintain complete donor records and computer data entry.

• Document donor deferrals and maintain quality-control standards.

• Assist with blood donor recruitment and community outreach activities.

• Perform daily inventory checks and replenish donor care supplies.

• Maintain clean, sanitary, and organized work areas.

• Follow hospital infection-control, safety, fire, and disaster procedures.

• Maintain confidentiality and accuracy of donor and patient information.

• Provide excellent customer service to donors, patients, staff, and community members.

• Perform additional duties and special assignments as requested.