Contents Restoration Technician

Job Description

Job Description

About Us

At Blue Kangaroo Packoutz of Bucks/Lehigh we specialize in helping families and businesses recover after fires, water leaks, storms and unexpected disasters. While buildings can be rebuilt, the personal items inside such as family heirlooms, cherished photos, favorite furniture and daily essentials are what truly make a house a home.

We do not simply move boxes. We protect, restore and return what matters most.

Schedule: Monday through Friday, 8:00 AM – 4:30 PM

Pay Range: $18-$24 hour (based on experience)

Position Overview

We are looking for a  Contents Restoration Technician who works with empathy, takes pride in fine craftsmanship and approaches every job with extreme attention to detail.

In this role, you will work on-site and in our facility to carefully document, inventory, pack, clean and restore personal belongings damaged by water, soot, smoke or mold. You will often interact with homeowners on the hardest day of their lives. We need someone who naturally treats every client’s possessions with the same respect they would show their own family's keepsakes.

Key Responsibilities

• Compassionate Client Care: Interact with homeowners and property managers respectfully, calmly and professionally during emotionally stressful situations.
• Meticulous Digital Documentation: Assist in capturing detailed itemized inventories, photo records and tracking for every item using iCAT software before packing.
• Careful Packing & Handling: Wrap, protect, box and label personal contents ranging from fragile glassware and electronics to artwork and sentimental keepsakes.
• Cleaning & Restoration: Utilize specialized cleaning equipment, ultrasonic tanks, deodorization chambers and hand-restoration techniques to clean smoke, soot or water-damaged items.
• Warehouse & Vault Management: Safely unload, organize, track and store client vaults within our climate-controlled facility.
• The "Pack-Back": Deliver and unpack items into restored properties, placing belongings back exactly where they belong so clients can return home seamlessly.

What We’re Looking For

• Heart & Empathy: A genuine desire to help people through difficult moments and the patience to handle vulnerable situations with grace.
• Eagle-Eye Detail: You notice the small things. You care about proper wrapping, clean labeling and handling delicate items without a scratch.
• Reliability & Integrity: Punctual, honest and dedicated to doing the job right the first time, even when nobody is watching.
• Physical Capability: Ability to lift up to 50 lbs, stand, bend and move continuously throughout the workday.
• Respectful Team Player: Thrives in a crew environment and works seamlessly alongside all team members. Believes in treating every coworker, client and trade partner with kindness, dignity and mutual respect, fostering a supportive and safe work environment.
• Commute: Reliable transportation to arrive promptly at our facility for shifts.

Nice-to-Haves (Not Required)

• Driving Experience: Experience operating 16 foot box trucks or commercial cargo vans is a major plus.
• Prior experience in contents restoration, moving, inventory management or professional detailing.
• Experience using iCat or similar digital inventory tracking software.
• IICRC certification (Fire & Smoke, Water Damage Restoration, or Contents Processing).

What We Offer

• Competitive hourly pay with overtime potential.
• Paid training and opportunities to earn industry certifications (IICRC).
• A supportive, close-knit team culture where your care and hard work are recognized and rewarded every day.

How to Apply

If you take pride in thorough work and want a job that makes a real difference in people's lives, we would love to meet you. Please submit your resume today. We are actively reviewing applications.

Blue Kangaroo Packoutz of Bucks/Lehigh, a leading provider of contents restoration services in the Lehigh Valley, Bucks County, Montgomery County, Greater Philadelphia and surrounding areas. Passionate about helping clients recover from unexpected disasters and rebuild their lives.

Company Description

Blue Kangaroo Packoutz of Bucks/Lehigh, a leading provider of contents restoration services in the Lehigh Valley, Bucks County, Montgomery County, Greater Philadelphia and surrounding areas. Passionate about helping clients recover from unexpected disasters and rebuild their lives.