Hiring Caregivers (HCA/CNA) - Bilingual/Multilingual Preferred

Job Description

Job Description

The Caregiver is responsible for following the client’s individualized care plan, which includes assisting clients with daily living activities at the client’s home or care facility. You will be committed to ensuring your clients are satisfied with the service and quality of the care they receive.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Perform all duties per the client’s individualized care plan as directed by the In-Home Care Supervisor or Manager.
• Assist with all activities of daily living (ADL) as directed by the care plan. This includes but is not limited to: 
  • Chore Services: housekeeping
  • Medication Assistance (as delegated)
  • Personal Care: bathing, showering, toileting, grooming, dressing
  • Meal Preparation 
  • Shopping and Transportation
  • Repositioning/Transfers/Lifting
  • Standby Assistance
  • Companionship 
• Communicate with care management team any changes in client’s condition, requests for scope of care outside of the individualized care plan, or requests from client for services outside of scope of license or credentials. 
• Provide emotional and social support as required by client preference or as directed by the individualized care plan. Actively engage clients in a manner that promotes their independence and maintains their dignity to perform necessary tasks and activities of daily living (ADL).  
• Accurately maintain client’s records in a timely manner and in accordance with company policy. This includes but is not limited to documentation of medication distribution, leisure activities, reportable incidents, client observations, changes to health or emotional condition of the client. Immediately report all changes in condition to the Client Care Manager and care management team. 
• Ensure that the environment for the client remains safe, clean, and orderly for the client. Perform general housekeeping duties and maintain cleaning schedules for client’s laundry, bedrooms, dining area, living space, bathrooms, kitchen, and other areas as directed. 
• Safely transport clients to and from appointments, errands, activities, etc. as directed by the plan of care.
• Assist clients with ambulation and mobility by safely assisting with mobility and transfers of clients. This includes but is not limited to assisting clients in and out of bed, chairs, wheelchairs, standby assistance, etc.
• Adhere to proper safety protocols and company procedures in emergency situations. 
• Assist client with physical therapy activities as directed by the plan of care.
• Respond promptly and positively to client requests for assistance. 
• Consistently provide excellent hands-on care and bedside manner with patients.
• Regularly and constantly report to all scheduled shifts. Accurately record all time worked for scheduled shifts via Telephony or Clear Care phone applications.  
• Conduct self professionally and knowledgeably while representing Fedelta Home Care to clients. 
• Maintain strict confidentiality with sensitive information and proprietary company information. Adhere to HIPAA privacy practices and confidentiality as required by regulation.
• Maintain a high level of professionalism in conduct and communication with team members, clients, and families while engaged in work responsibilities for Fedelta Home Care.  
• Other duties, responsibilities, and activities may change or be assigned at any time with or without notice

POSITION REQUIREMENTS 

This position requires strong time management skills, interpersonal skills, patience, listening skills and knowledge of generally accepted care standards. This position requires the ability to communicate effectively in English, both verbally and written communication skills; through various channels including in-person, phone, email, and text messages. This position requires demonstrated experience and tact in communicating with diverse populations.  This includes the ability to recognize and understand the differences, needs, experiences, values, lifestyles, and ages of the populations served. Must have the ability to maintain a high level of professionalism and customer service standards in stressful situations. This position requires regular local travel and reliable transportation to assigned client locations. 

SUPERVISORY RESPONSIBILITIES: 

None. Escalated matters of significance are referred to In Home Care Supervisor or Manager.

EDUCATION AND/OR EXPERIENCE: 

Requires Certified Nursing Assistant (C-NA), Home Care Aide (HCA), Home Health Aide (HHA) or Nursing Assistant Registered (NAR). Requires a minimum of six months industry-related experience.  

CERTIFICATES, LICENSES, OR REGISTRATIONS:

Current Washington State CNA, HCA, HHA, or NAR credential in good standing is required, or the ability to obtain required certification within the timelines established by Washington State regulations, including Chapter 246-980 WAC for Home Care Aide certification requirements. RN Delegation certification is strongly preferred, but not required.

A valid Washington State driver’s license, acceptable driving record, and proof of current auto insurance are required for employees who operate a vehicle while performing duties on behalf of Fedelta Home Care. Candidates must also be able to successfully complete all pre-employment and ongoing background check requirements in accordance with state regulations and company policy.

COMPUTER SKILLS:

To perform this job successfully, an individual must have demonstrated experience in Microsoft Office Suite, Word, Excel, and Outlook. Must have experience with or the technical aptitude to proficiently use health care programs such as WellSky Personal Care

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee’s work is typically moderate. The employee is frequently required to lift and/or move up to 20 pounds. The employee is occasionally required to lift and/or move up to 50 pounds when assisting with direct patient care.  The employee may seldom be required to lift and/or move more than 100 pounds assisted when providing direct patient care. The employee is regularly required to sit, stand, walk, lift, balance, use hands to finger, handle, grasp, or feel; talk and hear; bend and reach with hands and arms; and use repetitive motion of wrists, hands and/or fingers. Occasionally required to climb ladders or steps, carry, push, pull or otherwise move objects including the human body. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to adjust focus. Visual acuity is necessary to perform activities such as preparing and analyzing data; viewing computer terminal; reading; operation of office equipment; operating a motor vehicle; and determining accuracy, neatness, and thoroughness of assigned work.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to both inside and outside environmental conditions while conducting home visits and travel between locations. May occasionally be exposed to atmospheric conditions during in home visits such as fumes, odors, dusts, mists, or poor ventilation.  May be exposed to infectious diseases. The noise level in the work environment is low and typical of what is experienced in a traditional home or office environment.