Retail Sales Associate

Overview Join to apply for the Retail Sales Associate role at Floor & Decor . Full-Time and Part-Time Positions Available. Purpose Floor & Decor’s Sales Associates play a key role in continuously providing customers with friendly, accurate service and support in finding products to complete their project. Our Sales Associates contribute to a fast pace, safe environment by keeping sales departments clean and well stocked. If you love to learn and have a passion for helping others, come join us on our sales floor. Responsibilities Connect with customers, ask about their projects, recommend products and excite customers about their purchase. Provide above and beyond customer service and exceed customer expectations when assisting customers. Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe. Work in cooperation with management and team members to achieve sales goals. Process customers at checkout using point of sale (POS) system. Process customer refunds and exchanges according to established guidelines. Follow established cash, check and credit card acceptance procedures. Create price tags and merchandise signs. Stock, tag and display merchandise. Act and work in a manner consistent with the company’s core values. Demonstrate and understand compliance with the company’s safety processes. Answer telephone according to the company guidelines. Be available to assist in other areas of the store as needed. Work in a fast pace environment with accuracy. Qualifications & Requirements Must be 18 years or older. Knowledge of basic math skills. Customer service experience. Ability to handle multiple tasks and work well under pressure. Some positions may require completion of forklift certifications through F&D. Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test. Working Conditions While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. Physical/Sensory Requirements Ability to exert 30 – 60 pounds of force occasionally, and/or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry, push, pull, or move objects. The employee is often required to use their hands and fingers to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Benefits & Equal Opportunity Relocation opportunities across the country 401k with discretionary company match Employee Stock Purchase Plan Referral Bonus Program A personal holiday and Volunteer Time Off program Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria) Bonus opportunities at every level Career advancement opportunities Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. Seniority level Entry level Employment type Part-time Job function Sales and Business Development Retail Note: This job description does not constitute an employment agreement and is subject to change by the employer at its sole discretion. #J-18808-Ljbffr Floor & Decor