Assistant Community Manager

Job Description

Job Description

Assistant Community Manager

294-Unit Luxury Class A Community | Lithia Springs, GA

Join a Team That Sets the Standard for Iconic Living

Are you a customer-focused property management professional looking to take the next step in your career? We are seeking an experienced Assistant Community Manager to join our team at a beautiful 294-unit Class A luxury apartment community in Lithia Springs, Georgia.

This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys building relationships with residents, and is passionate about delivering exceptional customer service while supporting the operational success of a premier community.

What You'll Do

As the Assistant Community Manager, you'll partner closely with the Community Manager to ensure the day-to-day operations of the community run smoothly. Responsibilities include:

• Assist with all financial operations including rent collections, delinquency management, resident ledger accuracy, and reporting
• Support leasing efforts by delivering an exceptional resident experience from first impression through move-in
• Build positive relationships with current and prospective residents while providing outstanding customer service
• Process resident applications, lease renewals, move-ins, and move-outs
• Help maintain occupancy goals through resident retention and renewal initiatives
• Ensure compliance with company policies, Fair Housing regulations, and property procedures
• Assist with vendor coordination, resident communications, and administrative functions
• Partner with the maintenance team to ensure timely resolution of resident service requests
• Serve as Manager on Duty when the Community Manager is unavailable

What We're Looking For

• Minimum of 2 years of multifamily property management experience
• Previous experience as an Assistant Community Manager preferred
• Strong understanding of rent collections, delinquency management, and resident accounting
• Excellent communication and customer service skills
• Strong organizational skills with exceptional attention to detail
• Ability to prioritize multiple responsibilities in a fast-paced environment
• Proficiency with Microsoft Office and property management software (Entrata experience is a plus)
• Working knowledge of Fair Housing regulations
• Positive attitude with a collaborative, team-oriented approach

Why You'll Love Working With Us

At Axia Residential, we believe our people are our greatest asset. We are committed to developing talent, promoting from within, and creating opportunities for long-term career growth.

We offer a competitive compensation and benefits package, including:

• Competitive salary
• Medical, Dental & Vision Insurance
• 401(k) with generous employer match
• Paid Time Off and Paid Holidays
• Employee Apartment Discount
• Company-paid Life Insurance
• Short-Term & Long-Term Disability
• Professional development and career advancement opportunities

Join Our Team

If you're ready to grow your career with a company dedicated to delivering exceptional resident experiences and building high-performing teams, we'd love to hear from you.

Apply today and become part of the team behind iconic living.