CDJR/Hyundai Warranty Administrator

Job Title

Prepares, records, and submits warranty claims to the factory and/or distributor and reconciles them accordingly.

Pay: $30-$40 depending on experience.

Essential Duties

• Processes warranty claims on a timely basis for each franchise or distributor
• Processes all warranty paperwork to ensure proper documentation
• Verifies criteria required by factory or distributor
• Work with Technicians, Service Advisors, and Service Manager to ensure proper documentation. If more information is needed, work with them to obtain it.
• Communicate with OEM/Factory, when needed, for claim submission.
• Reconciles all warranty receivables with payments through the appropriate accounting schedule
• Must comply with privacy laws and duties
• Posts credits on computer
• Resubmits all rejected claims promptly or receives authorization to write them off
• Follows up on payment of outstanding claims
• Tracks warranty parts by tagging with repair order number, date of replacement, and date on which part may be disposed
• Arranges for parts to be shipped to the factory or distributor, or to be scrapped
• Files and maintains all service records as required by the warrantor
• Keeps informed of all factory recalls and bulletins
• Assists with body shop warranty claims as needed
• Assists with the cashier and telephone operator duties as needed
• Assists with any clerical needs as directed by the Service Manager
• Maintains a professional appearance and a neat work area

Marginal Duties

• Being a team player
• Ability to work in a fast-paced environment
• Other duties as assigned
• Strong communicator

Bud Clary Auto Group is proud to be an Equal Employment Opportunity Employer. We are dedicated to creating a workplace free from discrimination and harassment based on race, color, gender, national origin, age, religion, sex, disability, or any other protected status. This commitment extends to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, and more. We uphold a harassment-free environment for everyone, including vendors, contractors, and other non-employees.

Bud Clary Auto Group uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.

Location: Auburn Hyundai