Problem Manager: ITIL Lead for Root Cause & Prevention
$99.3k - $140.74kASM Research, An Accenture Federal Services Company
ASM Research, An Accenture Federal Services Company, is seeking a Problem Manager in Topeka, Kansas. This role oversees the lifecycle of problems within enterprise IT services, driving structured investigations and coordinating cross-functional teams to identify root causes and implement solutions. The ideal candidate has a Bachelor's degree in a relevant field, 4–7 years of experience, and a strong understanding of ITIL principles. The position offers a competitive salary range of $99,300 - $140,737, dependent on experience and qualifications. #J-18808-Ljbffr
$94.1k - $132.5k
...Overview The Problem Manager is responsible for identifying, analyzing,... ...within the IT infrastructure to prevent incidents from recurring.... ...to resolution, ensuring that root causes are identified and permanent... ...Strong understanding of ITIL frameworks and best practices...SuggestedPermanent employmentContract workWork at office$62.2k - $105.7k
...Overview The Incident Manager oversees the end‑... ..., facilitating root‑cause reviews, and recommending... ...Responsibilities Lead coordination of... ...workflows and ITIL‑aligned practices.... ...define corrective and preventive actions, and... ...lessons learned into problem and change management...SuggestedContract workWork experience placementWork at office- ...role you will supervise, lead, mentor, and develop maintenance... ...reduction, and defect prevention.**Location:** 30800 W. 20... ...related tasks.* Provide problem solving expertise and root cause analysis on machinery... ...minimum of 2 years of people management experience in operations...SuggestedHourly payWork experience placementWork at officeShift workNight shift
$69.7k - $75.23k
...The Continuity Manager leads the development, implementation,... ...frameworks, ISO standards, and ITIL 4 resilience, incident, and problem‑management practices.... ...facilitate ITIL‑aligned root cause analysis and guide... ...implementation of corrective and preventive actions. Serve as a...SuggestedContract workWork at office$97k - $164.9k
...Overview The Systems Administrator Lead provides technical and leadership... ...Administrator Lead coordinates ITIL-aligned incident, problem, and change management processes, leads planning and... ...drift. Lead troubleshooting and root-cause analysis for complex operating...SuggestedPermanent employmentContract workWork experience placementWork at office$94.1k - $150k
...Cloud Computing Support Lead serves as the senior... ...leads incident response, problem management, and optimization... ...Lead troubleshooting and root-cause analysis for complex... ...restore services and prevent recurrence.? Develop... ....? Familiarity with ITIL-aligned incident, problem...Contract workWork at office- ...services firm is seeking a ServiceNow/Moveworks AI Architect Manager. This role involves leading teams to implement AI-driven transformations and... ...ServiceNow and Moveworks, alongside strong communication and problem-solving skills. The position offers a competitive salary...Flexible hours
- ...Topeka, Kansas, is looking for a Market Service Manager to oversee the service department. The role involves recruiting and leading a team while ensuring top customer... ...should be driven and capable of innovative problem-solving. Benefits include a 401K with company...
$85k - $95k
...outgoing Technical Support Manager to join our Support... ...like… The Support Team Lead is both a people leader... ...and Operations to drive root cause resolution and MTTR... ...implementation work. Analytical and problem-solving skills,... ...certifications (ITIL, HDI, CompTIA, Microsoft...Full timeWork at officeMonday to Friday$79.4k
...Overview The Field Office Support Lead manages field IT support operations... ...to resolve incidents and prevent recurrences. Monitor field‑support... .... Strong understanding of ITIL principles, incident... ...maintaining service quality. Excellent problem‑solving, analytical,...Contract workWork experience placementWork at officeLocal areaRemote work- ...Overview Lead Project Manager - Data Center (Travel Required) Arizona - Remote; Arkansas - Remote; Florida - Remote; Georgia - Remote; Idaho... ...communication, organization, time management, attention to detail, and problem-solving. Knowledge of engineering/design terms, contracts,...Full timeContract workFor contractorsRemote workFlexible hours
$58.1k - $83.38k
...requirements. Conduct structured root cause analysis on recurring... ...Understanding of root cause analysis, problem-solving techniques,... ...certifications in IT service management, data analytics, or monitoring platforms (e.g., CPA, ITIL Foundation). Familiarity with...Contract workWork at officeRemote work$169.4k - $279.6k
...discover a culture that is rooted in innovation and... ...class solutions. As a Lead Architect, you will collaborate... ...engineering leaders on problem-solving, build company-... ...to understand root causes, and exploring... ...frameworks and model risk management What is a Must Have?...Temporary workWork experience placementLocal area- ...the MomentAs a Cracker Barrel Restaurant Manager, you’re not just running a restaurant, you... ...hospitality.So if you’re someone who….Leads with care, making sure both employees and... ...members nationwide, we take pride in our roots - always serving up more than a meal.See...Shift work
$129.5k - $186.1k
...We are seeking a highly strategic and execution-oriented Lead Product Manager to drive key initiatives across UKG’s Marketing and Sales technology... ...• Continuously identify and validate customer and business problems. • Conduct stakeholder interviews, workflow analysis, and...Temporary workLocal areaRemote work- ...Cookson Hills is seeking a Dining Hall Manager in Kansas to lead food service operations. This role involves managing meal preparation, fostering a welcoming environment for children and staff, and overseeing the dining hall budget. Candidates should have a strong work...
- ...Join EY as a Consulting Manager in Topeka, Kansas, leading ServiceNow Transformation teams in delivering solutions to clients. You'll manage projects, analyze business needs, and ensure high-quality work while mentoring a multi-disciplinary team. This role requires deep...
$132.8k - $219.1k
...a culture that is rooted in innovation and... ...development of risk prevention and recovery... ...Provide human resources management, including... ...Underwriting and business leads. Provide direction... ...of effective problem-solving and critical... ...vulnerabilities, and what causes cyber attacks and...Local area$201.37k - $236.9k
...the company’s hardest problems. Our work culture is... ..., compliance, risk management, and control process.... ...(US, EMEA, APAC). Lead Coinbase’s global IT &... ..., emerging risks, and root causes into clear, concise materials... ...as NIST, COBIT, and ITIL. ~ Strong technical...Work at officeLocal area$139.4k - $291.8k
...Specifically, this role is managing a data center build in North... ...review, commissioning, and problem-solving papers. Directs the... ...and industry standards. Leads strategic site walks and oversees... ...direction on identifying root causes to prevent recurrence of issues....Contract workTemporary workFor contractorsFlexible hours- ...DeKalb Health is seeking a Manager on Duty to provide leadership and management for the branch facility in accordance with YMCA policies... ...experience. The position requires effective communication, problem-solving abilities, and a commitment to the YMCA mission. #J-188...
- ...for the Future is seeking passionate team members in Topeka to provide exceptional customer service in a thriving environment. You'll lead the team, train staff, and ensure every customer leaves satisfied. If you have a strong work ethic and enjoy working outdoors, this...Full timeFlexible hoursShift work
- ...the cluster, the Production Manager organizes, optimizes and continually... ...safety of plant personnel. Leads and supports the safety... ...responsibilities.Audits, solves problems, improves plant operations... ...clearly, identifies potential root causes and makes timely recommendations...Local area
- ...The purpose of the Receiving Lead is to play a vital role in overseeing... ...and update the inventory management system regularly to reflect... ...to pinpoint underlying causes and propose effective solutions... ...and take appropriate action to prevent disruptions to the supply chain...Work at office
$120.1k - $251.6k
...review, commissioning, and problem-solving papers.... ...to address these gaps. Leads the role of primary point... ..., negotiation, and management of contracts with external... ...issues, identify root causes, and drives the implementation... ...of solutions that prevent future issues....Contract workTemporary workFor contractorsFlexible hoursShift work- ...Position Summary:The 3rd Shift Manager oversees the daily operations of... ...to department managers including root cause and any corrective actions taken... ...responsibilitiesStrong organizational and problem-solving skillsAbility to coach, train, and lead a diverse teamKnowledge of...Work at officeShift workNight shift
- ...as appropriate. • Other duties as assigned by respective team managers or supervisors. POSITION QUALIFICATIONS Education/... ...communication • Time management and organizational skills • Problem-solving and critical thinking • Ability to work independently...Work experience placementWork at officeWork from homeFlexible hours
$105.79k - $141.05k
...ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today. The Role The Sr Lead Permitting Manager will play a critical role in Lumen’s fiber investment throughout communities – acting as a force multiplier for both...Full timeTemporary workLocal areaRemote workWork from home- ...N23 Premium Brands Opco LLC is looking for a Retail Store Manager to create a customer-focused environment in the United States, Kansas. The role involves managing daily store operations, inspiring and coaching associates, and analyzing reports for strategic improvement...
- ...The Manager, Manufacturing Finance (FP&A & Execution) provides integrated... ...Management & Cost Execution Lead analysis of manufacturing... ...efficiency, and waste. Drive root cause analysis and corrective... ...modeling capability with strong problem solving skills. Excellent communication...Local area
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