Car Sales Specialist (Builder Program)

Builder Sales SpecialistBuilder Program · HendersonSAFE · CLEAN · HELPFULReports to: Sales Manager, assigned locationClassification: Full-time, hourly (non-exempt) · Pay: $17 per hour + sales compAbout Nevada Pic A PartNevada Pic A Part is more than just a salvage yard – it's a dynamic automotive recycling facility where automotive enthusiasts, DIY mechanics, and car lovers come together to find quality used parts at unbeatable prices. With thousands of vehicles in stock and a constantly rotating inventory, every day offers something new and exciting, whether it's hunting for an essential auto part or bringing a project car to life. We strive to be safe, clean, and helpful while providing excellent customer service, so come visit us today!The Builder Program offers customers complete used vehicles directly from Nevada Pic A Part — cars we sell whole instead of parting out. They vary in condition and price, for customers looking for affordable transportation, a project vehicle, or something they can repair themselves.Role SummaryThe Builder Sales Specialist owns the Builder sales floor and is the go-to person when a customer wants to look at a vehicle, has questions, or needs help deciding which one is right for them. It's a team sales seat: Car Buying brings potential buyers to the yard, Customer Service spots walk-ins who may be interested, and you take it from there by showing vehicles, being honest about what we know and don't know, building the relationship, and closing the sale. Success means taking a customer from "I'm just looking" to "Let's get the paperwork started." When you see someone looking at a Builder, you're thinking: "That's an opportunity. I'm going to go talk to them."This is a full-time, on-site, hourly role at Lamb or Henderson. Your manager sets the schedule based on business and customer needs. Expect to work both Saturday and Sunday, on a shift anticipated to run 8:00 AM to 4:30 PM with a 30-minute unpaid lunch and two paid 15-minute breaks, for forty paid hours a week. You're the main point of contact for Builder customers, so dependable, consistent attendance is a must. Overtime isn't approved as a matter of course; when it's genuinely needed, the Sales Manager approves it in advance. The Company also runs several major sale events a year, including Black Friday and Memorial Day. They're our busiest days, the schedule is published in advance, and the whole team is required on-site.BenefitsPaid time offPaid holidaysGroup health, dental, and vision insurance401(k) with a Company matchOpportunities to learn, grow, and take on more — we prefer to develop our own peopleBenefit eligibility is subject to each plan's terms.Compensation$17 per hour, plus the opportunity for performance-based compensation tied to Builder vehicle sales. Approved overtime and major sale-day hours are paid at the legal rate.Nevada Pic A Part is an equal opportunity employer.RequirementsQualificationsCustomer-facing sales or customer service experience; automotive sales strongly preferredComfortable approaching customers and starting the conversation instead of waiting to be askedHonest and plain-spoken: you'll say "I don't know" before you'll guess or oversellAble to learn inventory, pricing, and vehicle condition details and explain them clearlyOrganized follow-through: you track every lead and follow up on time, in person and onlineProfessional appearance and a friendly, low-pressure styleAvailable to work weekends and major sale daysBasic knowledge of vehicles preferredBilingual (English/Spanish) strongly preferredEssential Duties & ResponsibilitiesOwn the Builder floor on every scheduled shift: watch the floor and the Builder inventory, and approach every customer looking at a Builder vehicle rather than waiting to be asked.Show vehicles and explain what we know about their condition clearly and without pressure, helping customers feel comfortable in English or Spanish.Know the available Builder inventory, pricing, and program well enough to answer questions accurately and recommend options that fit each customer's needs.Answer every question honestly, sharing what we know about a vehicle's condition and saying plainly what we don't.Post Builder vehicles online once they're priced and approved, and answer online comments and inquiries promptly.Follow up with every interested customer, in person and online, and keep each lead's status current.Move interested customers to a decision and start the sale paperwork.Work with the Car Buying, Customer Service, and Production teams so every inquiry is picked up and every handoff through delivery, movement, and sale goes smoothly.Support the Customer Service team and work the registers when Builder activity is slow.Keep a professional appearance and the showing area presentable, follow the Builder process and SOPs, and keep customers safe by following Company safety rules without exception.