IT Service Desk Manager — AI-Driven, KPI-Focused Leader
Lennar USA
Lennar USA is seeking a Service Desk Manager in Miami to oversee the IT Service Desk team, ensuring high-quality technical support. The role demands leadership and expertise in KPIs and AI-driven tools to enhance service desk efficiency. The ideal candidate will have over 5 years of relevant experience, along with a degree and familiarity with service management in Fortune 500 settings. A supportive environment and comprehensive benefits await you. #J-18808-Ljbffr Lennar USA
- Lennar USA is looking for a Service Desk Manager in Miami to lead the IT Service Desk team. This role focuses on delivering high-quality IT support, utilizing industry-standard KPIs, and leveraging AI for operational efficiency. The ideal candidate will have over 5 years...Suggested
- ...Technical Project Manager - Software Development Miami, FL 33131... ...ARC Group is seeking a highly driven and technically fluent Technical... ...for someone who is delivery-focused, thrives in fast-paced environments... ...Monitor emerging trends in AI, automation, and agentic...SuggestedLong term contract
- Service Desk Manager We Are Lennar Lennar is one of the nation’s leading homebuilders, dedicated... ...responsible for the day-to-day leadership of the IT Service Desk team, ensuring the... ...and applies industry-standard KPIs, AI-driven automation, and quality assurance programs...SuggestedLive inWork at officeLocal area
- Scrum Master - AI Delivery Role Overview The Scrum... ...with the Product Manager/Owner to confirm backlog... ...structured retrospectives that focus on delivery efficiency,... ...technical or analytics‑driven teams Understanding of... ...or managed claims services Strong facilitation, coaching...Suggested
- ...vacation-industry leader with global brands... ...opportunity for a full time Manager, Software... ...Spring stack. This dual-focus role combines hands... ..., defining service decomposition strategies... ...limiting. Drives event-driven and reactive... ...Drives adoption of AI-assisted developer...SuggestedFull time
- EisnerAmper is looking for a Proposal Manager in Miami, Florida to lead proposal documents and RFP responses. The role requires strong skills in organization, research, and writing, with experience in proposal software preferred. You will collaborate with teams to strategize...
$122.7k - $317.2k
...define it. In an era where AI is rewriting every... ...playbook, we equip C-suite leaders with the clarity, confidence... ...clients, embedding AI-driven insights into the... ...shaping how your clients lead it. You thrive in ambiguity... ...opportunities to our service men and women. Other...Live inWork at officeLocal area$160k - $210k
...about growing an IT Cybersecurity... ...hard charging IT Service Delivery Practice... ...services. Are a leader who is also an... ...learn more about AI Governance and AI Risk Management and more—and... ...entrepreneurial bug, and are driven by a mission to... ..., solution-focused, resourceful,...Remote workFlexible hours- ...decision we make is in service of the individual and environment... ...impact. If you are driven to create a better,... ...As the Delivery Manager for Miami, you’ll lead... ...of sales and/or process‑focused professionals in achieving... ...holding team accountable to KPI’s. Adept at nurturing,...Work experience placementWork at officeLocal areaImmediate startWeekend work
- ...Role The Director of Cloud & AI Platform Architecture is the... ...implemented, monitored, secured, cost‑managed, and supported by the team... ...systems (EC2‑based services, file processing) and newer ECS... ...their skills in an environment focused on efficiency, collaboration,...
$220k - $270k
...70 countries. As a leader in outsourced aviation... ...of safety , service excellence , integrity... ...functions, we’re driven by purpose. If... ...Engineering, Data and AI. We are building... ...engineering managers and senior individual... ...operations, product, and IT to translate...Local areaWorldwide- ...is working with an innovative leader in the solar energy sector, specializing... ...IoT, real-time analytics, and AI orchestration to deliver... ...the company’s business goals, focusing on IoT integration, real-time... ...requirements. Team Management: Build and lead a high-performing...
- ...and adaptable, the Team Leader - Operations ensures... ...salesfloor customer-ready. You manage salesfloor, backdoor,... ..., selling, customer service, operations, visual,... ...procedures, as applicable Focus on promoting sales as they pertain to, or are driven by, position and acting...Hourly payFull timeWork at officeLocal areaFlexible hoursNight shiftAfternoon shiftWeekday work
$114.1k - $268.18k
...in a collaborative, team-driven culture. At KPMG, our... ...is currently seeking a Manager, SailPoint Identity Governance... ...to join our Advisory Services practice.... ...business stakeholders, and IT teams to gather requirements... ...discussions; knowledge of AI tools and integrations,including...H1bLocal area- ...pioneering remittance services via WhatsApp. We... ...Blockchain and AI innovation and application... ...We're all owners, driven by a shared vision... ...with urgency and focus, always striving... ..., loan management and servicing systems... ...risk and compliance leaders, and external partners...Full timeRemote work
- ...computing workloads, including AI, Colocation, Cloud, and... ...ROLE The Head of IT and Cybersecurity will... .... IT Operations Management: ~ Oversee the... ...relationships with external service providers where appropriate... ...organization, we are driven by an entrepreneurial...Contract workTemporary workWork at office
$134k - $168k
...technology solutions provider leading the AI and Digital Revolution. WWT combines the... ...Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end... ...success is enabled by our world-class management consulting, delivery excellence and...Full timeContract workShift work$75 per hour
...us most. As the market leader in protection plans, we... ...from delivering great service to our customers through... ...experienced Digital Product Manager to support strategic... ...while maintaining focus on outcomes Qualifications... ...workflows Knowledge of AI technologies (LLMs, GenAI...Contract workWork at officeWork visaFlexible hours$250k - $300k
...specialty care is delivered and managed, reducing complexity,... ...for the overall IT and digital strategy and... ...CEO, and other C-level leaders, translating business goals... ...advanced analytics and AI to enhance operations. Drive... ...Excellence & Service Delivery: Oversee the reliable...Shift work$49k - $53k
...Branding is seeking a dedicated and results-driven Team Leader to oversee daily team operations,... ...clearly to team members. Support management in achieving departmental and organizational... ...a growing company. Dynamic workplace focused on innovation and success. #J-18808-...Full time$132.5k - $338.3k
...Red Hat Offering Lead - Private AI, Containers & Automation is... ...Business Groups, Industry Groups, Service Groups, and Geographies. This... .... Work with Delivery Leaders to ensure delivery readiness and... ...container ecosystems, and automation‑driven operating models. Minimum 3...Work experience placementWork at officeLocal area- ...client that is seeking a Technical Project Manager in Miami, FL (Florida).Responsibilities:... ...management API integrations, web services, and middleware concepts SDLC, release... ...Apply Today" you agree to receive calls, AI-generated calls, text messages or emails...Hourly payContract work
$132.5k - $338.3k
...regulation across financial services verticals and use cases... ...services use cases. Manage all parts of projects,... ...as an industry thought leader and become a trusted... ...analytic capabilities (e.g., AI, GenAI, data models)... .... High energy level, focus and ability to work...Local area$80k
...work with matters. We are looking for a driven, growth-minded real estate agent who is ready... ...accountability, help agents stay focused on productive daily activities, and contribute... ...Organized, proactive, and comfortable managing multiple priorities Positive attitude...Work at office- ...report meaningful delivery metrics to management, and proactively follow up on risks... ...and retrospectives — keeping them focused, time-boxed, and outcome-driven. Guide one or more development... ...industry to ensure we remain the market leader. We are only as good as our last...Full timeRemote workWorldwideShift work
- ...career and customer-oriented Enterprise Service Desk Manager to join our team in Doral, Florida.... ...-medium-sized projects and initiatives focused on improving Enterprise Service Desk processes... ...Microsoft certifications, and relevant IT certifications (e.g., CompTIA A+,...Work at officeRemote work
- ...across North America. Their platform uses AI-powered biometric facial verification... ...a strategy role and it is not a people management role. It is a technical execution role. You live... ...Preferred Construction tech, field services SaaS, or hardware-connected product experience...For contractorsWork at officeWork from homeFlexible hours
- ...Description Job Description IT Project Manager Employment Type: Full-... ...scope and schedule while focusing on regular and timely delivery... ...Experience in health and human services domains such as eligibility,... ...artificial intelligence (AI) tools to support parts of the...Full timeFlexible hours
- ...Director Of It & Security SimPro Group is seeking a highly motivated... ...across the organization. System management: Lead all aspects of corporate... ...efficient and highly scalable IT service processes and procedures by leveraging AI for scale. ~ Deep understanding...Work at officeRemote workFlexible hours
$120k - $175k
...makers face-to-face: contractors, facility leaders, plant managers, and operations teams. You diagnose... ...living in the field, not behind a desk. ~ Competitive, self-directed, and accountable... ..., NC (***) ***-**** ****@*****.***.ai LinkedIn | precisionhire.aiTemporary workFor contractors
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Service Desk Manager — AI-Driven, KPI-Focused Leader. Be the first to apply!
- information technology manager Miami, FL
- senior IT manager Miami, FL
- information technology supervisor Miami, FL
- senior information technology manager Miami, FL
- senior it service manager Miami, FL
- senior information technology project manager Miami, FL
- IT manager Miami, FL
- IT service manager Miami, FL
- it manager remote Miami, FL
- focus group leader Miami, FL





