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System Administrator

Saxon Global Inc

Must-Have Skills & Experience

  • Strong ServiceNow expertise , especially CMDB
    • CI classes, relationships, and lifecycle management
    • Discovery, Service Mapping, Integration Hub ETL
  • Solid understanding of ITOM & ITSM modules
    • Incident, Change, Problem Management
  • ITIL v4 knowledge with focus on Configuration Management
  • CI data normalization, reconciliation, and duplicate elimination
  • Experience with automated discovery tools
  • Integration experience with SCCM, Active Directory , and enterprise systems
  • Basic scripting using JavaScript & Glide API
  • Strong analytical, documentation, and communication skills
Roles & Responsibilities
  • Work on assigned ServiceNow (SNOW) deliverables
  • Maintain and govern CMDB health and data accuracy
  • Configure integrations and automate workflows
  • Develop CMDB Health Dashboards, audit, and compliance reports
  • Support configuration management and ITIL-aligned processes
Vacancy posted 5 days ago
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