Quality Assurance Specialist - Real-Time Calibration

NexRep

NexRep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts and SMS interactions from independent contractors. You will identify trends and collaborate with certification and operations teams to ensure client standards are met. Responsibilities include real-time/post-call monitoring, providing feedback and calibration support, and presenting insights to clients and contractors. Remote opportunities span multiple states, with day/evening shift options. #J-18808-Ljbffr

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Vacancy posted 1 day ago

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