Claims Processing Shift Supervisor

Job Description

Job Description

Job: Claims Processing Shift Supervisor
Pay: $26.00/hr
Location: Mendota Heights 
Schedule: 1st Shift, 2nd Shift, & Weekend Shift
Temporary: 10/12/2026 to 11/30/2026

Claims Processing Shift Supervisor Job Description:
PrideStaff is in search of a Claims Processing Shift Supervisor for an onsite project in Mendota Heights, MN. All shifts available. The Shift Supervisor leads the claims processing team during an assigned shift while also completing hands-on claims work. The Shift Supervisor serves as the primary contact for temporary staff questions, monitors whether assigned work is completed accurately and adequately, provides day-to-day guidance, and escalates unresolved issues to the internal point of contact. This individual must balance team leadership with individual production responsibilities in a deadline-driven environment.

Claims Processing Shift Supervisor Job Responsibilities :

• Serve as the Main Point of Contact for All Temporary Staff During The Assigned Shift
• Provide Daily Direction, Answer Procedural Questions, & Reinforce Documented Instructions
• Coordinate Day-to-Day Workflow & Help Ensure Work is Distributed & Completed
• Monitor Attendance, Productivity, Accuracy, & Completion of Assigned Work
• Support Onboarding & Reinforcement Training for Temporary Staff
• Perform Full Claims Processor Role Including Mail Intake, Sorting, Data Entry, Claims Review, Validation, Curing, & Processing
• Assist Staff With Difficult Claims While Avoiding Unsupported Assumptions
• Support Quality Checks & Corrective Guidance as Needed
• Maintain Personal Productivity While Managing Shift Responsibilities
• Identify Questions or Issues That Cannot Be Resolved Through Established Procedures & Provide Organized Escalation Items to Internal Point of Contact
• Communicate Process Updates, Shift Priorities, & Recurring Issues to The Team
• Document Significant Staffing, System, Quality, or Workflow Concerns

Claims Processing Shift Supervisor Job Requirements & Working Conditions :

• High School Diploma or Equivalent Required
• Prior Experience as a Supervisor, Team Lead, Shift Lead, Trainer, or Workflow Coordinator Preferred
• Experience in Claims Processing, Settlement Administration, Document Review, Banking Operations, Legal Support, or Records Management Preferred
• Familiarity With Microsoft Word, Outlook, & Excel Preferred
• Strong Leadership, Communication, Organization, & Problem-Solving Skills
• Strong Data Entry & Computer Skills With Excellent Attention to Detail
• Ability to Manage Multiple Priorities in a Deadline-Driven Production Environment
• Must Work Onsite in Mendota Heights, MN & Consistently Cover Assigned Shift
• Must Maintain Dependable Attendance & Punctuality
• Must be Available for The Full Project Term of Up to Two Months Whenever Possible

PrideStaff Hiring Requirements :

• Must be 18+ Years Old
• Must be Willing to Submit to a Pre-Employment Background Check
• Must be Able to Provide Proof of Eligibility to Work in The U.S.
  Enhance your career with a full-time job, with a great company, competitive wages, and let PrideStaff support you in your future employment endeavors. Your future starts with PrideStaff!