Customer Service Rep

Join Our Team in City of Industry, CA!

Are you passionate about delivering exceptional customer service and eager to work in a dynamic, fast-paced environment? We are looking for a motivated individual to join our team in City of Industry, CA. This role involves professionally responding to and interacting with customers via phone and email, handling a high volume of inbound calls, and providing outstanding support. If you have previous experience in a call center or office environment and possess excellent computer skills, we want to hear from you!

Responsibilities:

• Handle customer requests through various communication methods for orders, substitutions, and returns.
• Provide support for special customer requests.
• Assist different departments in the Distribution Center as needed.
• Complete other projects or duties as assigned.

Requirements:

• High school diploma or GED.
• Minimum of 6 months experience in a call center environment.
• Proficient in data entry and handling demanding customer service tasks.
• Strong interpersonal and problem-solving skills.
• Must pass a post-offer background and drug test.
• Excellent computer skills.

Preferences:

• 1-2 years of experience in customer service or related areas within the foodservice industry.
• Recent experience in a fast-paced call center environment.
• Familiarity with Cisco phone systems or multi-line phone systems.

Ready to make a difference? Apply now and become an integral part of our team in City of Industry, CA!