Front Desk Receptionist Outpatient Behavioral Health

Front Desk Receptionist Outpatient Behavioral Health

We are currently working with a well-established, financially stable, and highly respected nonprofit behavioral health organization serving St. Petersburg and the surrounding Pinellas County communities.

Our client is committed to providing exceptional mental health services to individuals and families while offering employees a supportive work environment, excellent leadership, competitive benefits, and opportunities for professional growth.

Our client is seeking a friendly, dependable, and organized Front Desk Receptionist to join their outpatient behavioral health team.

This individual will serve as the first point of contact for patients, families, and visitors, ensuring a welcoming and professional experience while assisting with daily front office operations.

The ideal candidate will have strong customer service skills, excellent attention to detail, and the ability to multitask in a busy medical office environment. Previous experience as a Medical Receptionist, Patient Services Representative, or Healthcare Front Desk Coordinator is a plus!

$15.00 $18.00 Per Hour

Health Insurance

Dental Insurance

Vision Insurance

15 Days of Paid Time Off

10 Paid Holidays

403(b) Retirement Plan With Up to 5% Employer Match

Employer-Paid Basic Life Insurance

Employer-Paid Long-Term Disability

Optional Short-Term Disability Coverage

Employee Assistance Program (EAP)

Telehealth Benefits

Professional Development & Training Opportunities

Supportive Management Team

And Much, Much More!

Greet patients, families, and visitors in a friendly and professional manner.

Manage patient check-in and check-out procedures.

Answer incoming telephone calls and direct inquiries appropriately.

Schedule, confirm, and coordinate patient appointments.

Assist new patients with registration, intake paperwork, and orientation.

Verify insurance information and update patient demographics.

Maintain accurate patient records within electronic medical record systems.

Enter and update patient information using Avatar software.

Collect patient payments, issue receipts, and balance daily transactions.

Coordinate with clinical staff to ensure efficient patient flow.

Make appointment reminder calls and follow up on missed appointments.

Maintain patient confidentiality and follow HIPAA guidelines.

Assist with general administrative duties, filing, scanning, and documentation.

Provide compassionate customer service to individuals receiving behavioral health services.

Assist at other outpatient locations throughout Pinellas County when needed.

High School Diploma or GED Required.

2+ Years of Customer Service Experience.

Medical Receptionist, Healthcare Front Desk, or Patient Registration Experience Preferred.

Strong Verbal and Written Communication Skills.

Excellent Organizational and Multitasking Abilities.

Comfortable Working With Individuals Receiving Mental Health Services.

Proficiency With Computers and Microsoft Office.

Electronic Medical Records Experience Preferred.

Ability to Remain Calm and Professional in a Fast-Paced Environment.

Valid Florida Driver's License and Reliable Transportation.

Must Be at Least 21 Years of Age.

Ability to Meet Applicable Background and Employment Screening Requirements.

Monday Friday

7:30 AM 4:30 PM

Full-Time Position

Outpatient Behavioral Health Setting

St. Petersburg / Pinellas County, Florida

If you are an experienced Front Desk Receptionist, Medical Receptionist, or Customer Service Professional looking for a stable opportunity with excellent benefits and a supportive team, we would love to speak with you!

Integrity Placement Group