Senior Clinical Risk Manager UW Medicine

Job Description

UW Medicines Clinical Risk Management team has an outstanding opportunity for a Senior Clinical Risk Manager to join their team.

About this Opportunity

Reporting to the Director Clinical Risk Management the Senior Clinical Risk Manager plays a pivotal role in helping UW Medicine deliver safe high-quality and equitable patient care. This role leads the review and resolution of high-stakes patient harm events partners with clinical and operational leaders to reduce future risk and serves as a trusted advisor on complex clinical regulatory and professional liability matters. Assigned to UWMC Montlake and UWMC Northwest this position offers the opportunity to make meaningful impact at the intersection of patient safety quality improvement and organizational risk strategy.

Key Responsibilities

Event Management/Mitigation (75%)

• Lead the review triage investigation and resolution of moderate- to high-acuity patient harm events coordinating with executive leaders clinicians patient safety quality compliance and other partners to support timely action and risk mitigation.
• Conduct detailed event analyses maintain accurate documentation and coding and develop reports and insights that inform patient safety quality improvement governance oversight regulatory compliance and professional liability management.
• Manage sensitive patient grievances involving alleged harm informed consent concerns or quality-of-care issues helping ensure compassionate communication compliant response processes and alignment with peer review and risk management practices.

Consultation Services (15%)

• Provide expert consultation to clinical leaders and care teams on documentation informed consent disclosure practices patient account adjustments and other strategies that help prevent patient harm and reduce organizational risk.
• Perform proactive clinical risk assessments and recommend actionable solutions that strengthen care processes support compliance and improve patient and organizational outcomes.
• Participate in the enterprise-wide Risk Manager On-Call (RMOC) rotation providing 24/7 availability to the Administrator On-Call (AOC) and senior executive leadership. Offer expert consultation to AOC senior executive leadership and clinicians on urgent high-risk clinical matters including consent issues patient injuries workplace violence incidents and regulatory compliance responses across all areas supported by Clinical Risk Management.

Education Programs (10%)

• Design prepare and deliver risk management education and presentations for committees leadership groups and interdisciplinary teams to strengthen awareness consistency and best practices.
• Represent Clinical Risk Management on committees task forces and system-wide initiatives that advance patient safety quality improvement and effective clinical risk reduction.

Required Qualifications

To be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements such as a license certification and/or registration.

Minimum Qualifications

• Masters degree in public health health administration or nursing.
• Minimum four years experience managing professional liability events in a healthcare risk management setting and/or professional liability claims experience.

Applicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Manager.

Preferred Qualifications

• Experience-based knowledge of medical professional liability exposures and laws investigation and negotiation techniques.
• Thorough knowledge of the principles and practices of Risk Management.
• Effective and professional oral and written communication skills.
• Proven ability to organize and analyze data and to problem-solve using continuous quality improvement techniques to improve processes and outcomes.
• Demonstrated familiarity and ability to use Word & Excel and similar software products independently.
• An understanding of health care regulations and how they affect patient care delivery systems.
• Experience-based knowledge of customer service techniques.
• Proven ability to work effectively in a team environment with rapidly shifting priorities.
• Three years experience working with the public to resolve disputes or equivalent work experience.
• Three to five years experience developing and using databases to report information.
• Risk Management credentials such as the Associate in Risk Management (ARM) or Chartered Property Casualty Underwriter (CPCU) or Certified Professional in Healthcare Risk Management (CPHRM).

Working Conditions

This is a predominantly telework position. There is an expectation that the successful candidate will initially work in the office at least three days/week during the training period. Thereafter on occasion there is an expectation to present in person e.g. for sensitive/urgent meetings visits by regulatory agencies education presentations.

About the Team

Clinical Risk Management helps protect UW Medicine the University and the patients we serve by proactively addressing clinical risk across care settings. The team partners closely with executive leadership medical staff nursing leaders patient safety quality improvement compliance patient relations and other interdisciplinary partners to respond to complex events improve systems and strengthen trust. Joining this team means contributing to work that matters deeplyfor patients families providers and the broader mission of UW Medicine.

Compensation Benefits and Position Details

Pay Range Minimum:

Pay Range Maximum:

Other Compensation:

Benefits:

Temporary or Regular

FTE (Full-Time Equivalent):

Union/Bargaining Unit:

About the UW

Working at the University of Washington provides a unique opportunity to change lives on our campuses in our state and around the world.

UW employees bring their boundless energy creative problem-solving skills and dedication to building stronger minds and a healthier return they enjoy outstanding benefits opportunities for professional growth and the chance to work in an environment known for its diversity intellectual excitement artistic pursuits and natural beauty.

Our Commitment

The University of Washington is committed to fostering an inclusive respectful and welcoming community for all. As an equal opportunity employer the University considers applicants for employment without regard to race color creed religion national origin citizenship sex pregnancy age marital status sexual orientation gender identity or expression genetic information disability or veteran status consistent with UW Executive Order No. 81 .

To request disability accommodation in the application process contact the Disability Services Office at or .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

Required Experience:

Manager