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Patient care coordinator/ Schedules

Silver-Spring Home Healthcare Services Inc

Job Description

Job Description

Essential Duties & Responsibilities:

  • Schedule and maintain client's ongoing staffing requirements
  • Responsible for scheduling caregivers for all open cases, call-outs, vacation coverage, etc.
  • Create, update and distribute monthly Client schedules to all caregivers.
  • Ensure client's schedules are covered, at all times, and accurately documented in HR/Scheduling system.
  • Build honest, sustainable relationships with clients, caregivers and office staff.
  • Ability to manage a high volume of incoming calls, while placing several outgoing calls to staff open client shifts, on a timely basis.

On-Call Coverage:

  • Responsible for On-Call
  • While on On-Call duty, you are responsible for scheduling caregivers to work any call-out shifts.
  • Responsible for assisting clients with any issues that arise while you're on-call, and reporting critical issues to Agency management immediately.

Caregiver Responsibility :

  • Your position may require you to fill in for caregivers in emergency situations.

Office Support Responsibilities:

  • Maintain and update caregiver's personnel records.
  • Provide administrative support for all functions of the agency, including, but not limited to, filing, copying, faxing, etc.
  • Assist HR Manager with ongoing recruiting by scheduling interviews, maintaining orientation and new hire materials, following up with new hires regarding missing documentation, etc.

Vacancy posted 22 days ago
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