Strategic Healthcare Operations Leader

Position: Director of Business Operations Location: Sandy Springs, GA Job Id: 297 # of Openings: 1 Status: Full-time, Exempt Supervisor: Chief Operations Officer Date: May 13, 2026 The Director of Business Operations is a strategic and operational leader responsible for overseeing and optimizing the business functions that support clinical and administrative activities across the organization. This role drives operational excellence, ensures scalability, implements process improvements, and partners closely with executive leadership to support organizational growth and performance. Essential Functions Develop and execute operational strategies that streamline workflows, optimize resources, and support organizational objectives. Lead cross-functional initiatives to enhance efficiency, performance, and patient experience. Monitor key operational metrics, identify trends, and present actionable recommendations to executive leadership. Oversee major operational projects from concept through implementation. Implement standardized operating procedures across departments. Lead system and technology enhancements that improve workflow and reporting capabilities. Ensure compliance with healthcare regulations, internal policies, and accreditation standards. Develop and maintain dashboards and KPIs to track departmental performance. Support quality, safety, and compliance initiatives. Manage vendor relationships and evaluate ongoing performance. Additional Responsibilities Serve as primary liaison between executive leadership, clinical departments, and operational support teams. Support annual planning, budgeting, and forecasting. Build strong relationships across the organization. Coach and develop business operations staff. Qualifications Bachelor’s degree in Business Administration, Healthcare Administration, Operations Management, or related field required; Master’s degree preferred. 7+ years of progressive leadership experience in healthcare operations or business management. Proven experience implementing process improvements and operational best practices. Strong project management background; PMP certification is a plus. Strategic problem solver with strong analytical capabilities. Excellent communication and interpersonal skills. Ability to navigate complex organizations and influence without direct authority. Expertise in healthcare operational workflows, regulatory standards, and quality metrics. Benefits Medical, dental, and vision insurance (HSA option 100% paid by employer) Health Savings Account with employer annual contribution up to $3,300 for individuals and $5,800 for families (employee plus dependents) Life insurance Short-term and long-term disability insurance 403(b) retirement plan with up to a 6% match All federal holidays off, plus the day after Thanksgiving - total of 12 days Paid Time Off - 1 week after 90 days of employment plus accrue additional time off each pay period, approximately 22 days annually Birthday Paid Time Off - employees receive their birthday off annually Workplace 'Be Well' wellness program that includes 12 paid wellness days off (one day per month) Personal Car Insurance Coverage required limits for employees in specific positions are $100,000 per person / $300,000 per accident / $50,000 personal property is a condition of employment. A declaration page must be provided within 30 days of employment. It is the policy of Hemophilia of Georgia, Inc. to afford equal rights to all qualified personnel and the clients we serve without regard to race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, political affiliation, or any other non-job characteristic. #J-18808-Ljbffr