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Remote Global CX Workforce Architect

Harvey

New York, NY
  • Remote job

Harvey is seeking a Global CX Workforce Manager to build and own the workforce-planning function for our worldwide support organization. You will translate growth into forecasts, staffing plans, schedules, and investments while protecting service quality. This hands-on role requires creating models, metrics, and tools; collaborating with regional managers; and evolving processes as the company scales across AMER, EMEA, and APAC. #J-18808-Ljbffr Harvey

Vacancy posted 1 hour ago
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