Specialist, Account Reconciliation

ReturnPro is seeking a detail-oriented Account Reconciliation Specialist to support our Finance & Accounting team. In this role, you will perform daily reconciliations, post payments, resolve discrepancies, and help maintain accurate financial records across multiple sales channels. This is an ideal opportunity for someone early in their accounting career who enjoys problem-solving, working with data, and collaborating across departments in a fast-paced environment.

Primary Responsibilities/Essential Functions

This job description in no way states or implies that these are the only duties to be performed by the teammate occupying this position. The selected candidate may perform other related duties assigned to meet the ongoing needs of the business.

Primary Responsibilities

• Perform daily and weekly account reconciliations for assigned channels and marketplaces.
• Analyze discrepancies and work with internal teams to identify and resolve issues.
• Reconcile customer payments (cash, checks, credit cards) and ensure proper application.
• Prepare and assist with customer invoicing, validating accuracy before submission.
• Monitor accounts receivable aging reports and escalate overdue items as needed.
• Reconcile bank and merchant activity and flag unusual or unmatched transactions.
• Maintain accurate records of reconciliations and supporting documentation.
• Respond to customer service tickets related to billing or payment discrepancies.
• Collaborate with Finance, Operations, and Sales to improve accuracy and streamline processes.
• Assist with month-end tasks such as gathering data, posting simple entries, and preparing reconciliation summaries.
• Identify opportunities to enhance reconciliation workflows and contribute to process improvements.

• Associate degree or Bachelor's degree in Accounting, Finance, Business, or related field (or equivalent experience).
• 2-3 years of experience in accounting, AR, AP, reconciliation, or related finance functions.
• Advanced Excel skills (lookups, pivots, filters) and experience working with large datasets.
• Experience with accounting or ERP systems (NetSuite) is a plus, not required.
• Cash Application Specialist
• Strong analytical and problem-solving abilities.
• High attention to detail and accuracy.
• Effective written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Customer-service mindset when working with internal partners and external clients.
• Self-motivated, reliable, and eager to learn.

What Success Looks Like

• Accurate and timely completion of daily reconciliations.
• Clear documentation and resolution of discrepancies.
• Strong cross-department collaboration and communication.
• Improved efficiency and fewer recurring reconciliation issues.
• Positive relationships with teammates and internal stakeholders.