Team Member

Caribou Coffee Team MemberAt Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what's really important – TEAM, GUEST, BUSINESS! It's that simple. If you're ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd! Be part of the 'Bou Crew!Position Overview: The Team Member is the core of the Caribou experience. They are responsible for creating day making experiences through delivering unparalleled guest service, making world-class hand-crafted beverages and bringing the Purpose and Values of Caribou to life in every interaction.Core ResponsibilitiesProvides incredible Guest Service by: Developing personal ongoing relationships with guestsPracticing active listening and connectionAnticipating guest needs and proactively solving guest opportunities by demonstrating product knowledge and hospitalityMakes enthusiastic and knowledgeable recommendations to delight guestsCreating day making experiences that spark a chain reaction of GOODHand-crafts beverages to order per Caribou standard operating proceduresHeats, prepares, and serves Caribou food offerings to Caribou standard operating proceduresFloats between barista and guest service, and willingly fulfills all team member roles and responsibilitiesTakes guest orders & manages cash drawer and follows all cash handling policies and proceduresMaintains the look and feel of a well-run store by following cleanliness, sanitization and organization standardsActively thinks and acts upon what the team and guest will need in the futureDifferentiates between problems that can be solved directly and when to ask for leader supportUnderstands that the team is managing multiple priorities and willingly takes direction from leadersBrings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love.Brings joy to the opportunity to interact with others and make fun happenRelishes the opportunity to be helpful to others – both to team members and guestsHas a learner's mentality and has a desire to get better and do things correctly and effectivelyShows up in every situation looking to do the right thing, serve with love and make the biggest differenceTakes ownership for and is eager to make a positive impact on othersShows up ready and willing to be a reliable team player and support one anotherIs resilient under pressure and is willing to ask for helpSkills and QualificationsRequired:Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends.Must be at least 16 years of age.Preferred:Restaurant, retail, or guest service experience.Physical Requirements:The physical demands for this position are seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical demands must be accomplished with or without reasonable accommodations.The duties of this position may change from time to time. Caribou Coffee reserves the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.Caribou Coffee Company, Inc. and its subsidiaries ("Company") are proud to be Equal Opportunity Employers of Minorities, Women, Protected Veterans, and individuals with Disabilities and do not discriminate based on gender identity or sexual orientation.