Overnight Courtesy Patrol Officer

About Us

Advanced Asset Management (AAM Living) delivers smart data-driven property and asset management solutions across Texas. We specialize in maximizing occupancy optimizing operations improving turnover speed and creating high-quality resident experiences. Our portfolio spans multifamily affordable housing build-to-rent and community-centric living environments where operational excellence drives financial performance.

We are modern tech-enabled people-centric and driven by efficiency transparency and continuous improvement.

Role Overview

We are hiring an Overnight Courtesy Patrol Officer to help maintain a safe quiet and well-maintained environment across our multifamily community during overnight hours. This role will conduct routine property patrols monitor common areas and resident activity respond to after-hours concerns and report incidents or property issues to the management team.

Key Responsibilities

• Conduct routine overnight patrols throughout the apartment community including buildings parking areas entrances hallways amenities and common areas.
• Maintain a visible presence throughout the property and monitor for unusual activity or potential resident and property concerns.
• Monitor community areas for noise disturbances unauthorized activity property damage or violations of community policies.
• Respond professionally to after-hours resident concerns and assist with appropriate escalation when needed.
• Monitor parking areas and report abandoned vehicles suspicious activity access concerns or other property-related issues.
• Check common areas and amenities for safety cleanliness lighting access or maintenance concerns.
• Identify and report potential safety hazards property damage leaks lighting issues or other maintenance concerns.
• Document patrol activities resident concerns incidents and observations in shift or incident reports.
• Notify the Community Manager or appropriate AAM team member of significant overnight incidents or recurring concerns.
• Contact emergency services when necessary and follow established community emergency procedures.
• Support a quiet respectful and welcoming environment for residents throughout the overnight shift.

Required Qualifications

• High school diploma or equivalent preferred.
• Previous experience in security courtesy patrol multifamily property management hospitality customer service or a similar role preferred.
• Experience working in an apartment or multifamily community is a plus.
• Reliable and comfortable working independently during overnight hours.
• Strong observation communication and conflict-resolution skills.
• Professional and respectful when interacting with residents.
• Basic smartphone/computer skills for communication and reporting.
• Reliable transportation preferred.
• Ability to remain alert and attentive throughout the overnight shift.
• Must be available for overnight shifts including weekends as needed.

Benefits

• Health insurance.
• Paid time off.
• Opportunities for professional growth and career advancement.
• A collaborative innovative and high-performance work environment.