Receptionist

Be the First Impression of CarShopAre you friendly, organized, and passionate about creating an exceptional customer experience?CarShop is seeking a welcoming and customer-focused Full Time Receptionist to be the first point of contact for our customers, both in person and over the phone. Known internally as our Director of 1st Impressions, this role is all about creating a positive and professional experience from the moment a customer connects with CarShop.If you thrive in a fast-paced environment, enjoy working with people, and take pride in making every customer feel like a priority, we'd love to meet you.Pay: $16.00 - $18.00 per hourWhy Work for CarShop? At CarShop, we're committed to delivering an exceptional customer experience and that starts with our people. As part of Penske Automotive Group, a Fortune 500 company, we offer a supportive culture where employees are valued, respected, and given opportunities to grow and succeed.CarShop has been recognized as a Glassdoor Best Places to Work and has earned Top Workplace honors from the Philadelphia Inquirer and Pittsburgh Post-Gazette for multiple years, reflecting our commitment to creating an exceptional employee experience.What You'll Do As a Receptionist, you'll play an important role in creating a welcoming and helpful atmosphere for every customer who visits or contacts CarShop.Responsibilities include:Greet customers and create a welcoming, professional first impressionAnswer incoming phone calls and connect customers with the appropriate department or team memberIdentify customer needs and help direct them to the appropriate resourcesCash out retail service customers accurately and efficientlyProvide clerical and administrative support to departments throughout the dealershipBalance customer-facing responsibilities, incoming phone calls, and administrative tasksCommunicate effectively with Sales, Service, and other dealership departmentsHelp maintain an organized and professional front desk and customer areaDeliver exceptional customer service and make every customer feel like a prioritySupport additional dealership needs as assignedWhat We're Looking ForExcellent customer service and interpersonal skillsFriendly, professional, and welcoming personalityStrong communication skills, both in person and over the phoneAbility to multitask and manage competing priorities in a fast-paced environmentStrong time-management and organizational skillsAbility to remain professional and composed under pressureQuick learner with strong problem-solving abilitiesTeam-oriented with a willingness to support othersPositive, open-minded, and "can-do" attitudeHigh level of integrity and professionalismComfortable using computers and learning new systemsValid driver's license with a satisfactory driving recordAbility to pass pre-employment screening, including background and drug testingReady to Make a Great First Impression? If you enjoy helping people and want to be part of a team where the customer experience matters, we'd love to hear from you.Apply today and become the first impression of CarShop!CarShop is an Equal Opportunity Employer.