Documentation Clerk

Summary: Performs varied clerical duties in accordance with standard procedures. This includes photocopying, compiling records, filing, tabulating, posting information, and distributing mail. Applies knowledge of department policies and procedures, and utilizes a general understanding of other departments’ functions to resolve most issues. Maintains records, prepares forms, verifies information and resolves routine problems. May assist in orienting and training others. Location: This position is full‑time (40‑hours/week) Monday‑Friday in a typical office environment. You will work an 8‑hour shift scheduled during normal business hours of 8:00AM‑4:30PM. It may be necessary, given business needs, to work occasional overtime and to travel between buildings. This role is located at 4101 Percival Road, Columbia, SC 29229‑8320. What You’ll Do Scan, image and index documents. Verify accuracy of data and correct errors discovered during review or research of documents. Compare or research incoming mail or work requests to ensure related components are put together appropriately and free of errors and duplicates. Sort and distribute documentation appropriately. Prepare correspondence or packages for internal/external mailing. Track correspondence and/or packages and follow up as needed. Maintain departmental logs, spreadsheets or databases. May prepare basic reports/statistics for management on work received for production and workload assessment. Order supplies and maintain departmental supply inventory. Assist other staff members in related duties as needed. Qualifications High School Diploma or equivalent. 2 years of clerical or office support experience. Proficiency with Microsoft Office. Good communication and organizational skills, detail‑oriented, basic business math, computer skills. Benefits Subsidized health plans, dental and vision coverage. 401(k) retirement savings plan with company match. Life Insurance. Paid Time Off (PTO). On‑site cafeterias and fitness centers in major locations. Education Assistance. Service Recognition. National discounts to movies, theaters, zoos, theme parks and more. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and its subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy‑related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the company. We participate in E‑Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. #J-18808-Ljbffr