Service Technician 1

Job Description

Job Description

Description:

Are you ready to join the winning team? At Gills Point S, our team has a common goal of providing exceptional service to our customers, while also ensuring that each employee feels valued, respected, and engaged in contributing to the success. With our strong reputation for family values and operational ethics, we are eager to add more team members who want to grow with us.

At Gills Point S, our Service Technicians are responsible for the maintenance, repair, and replacement of vehicle tires. They play a crucial role in ensuring the safety and performance of various types of vehicles by providing expert services. This position involves inspecting tires for signs of wear, damage, and improper alignment, as well as performing necessary repairs or tire replacements. Service Technicians also advise customers on proper tire maintenance and selection based on their specific vehicle needs.

RESPONSIBILITIES include, but are not limited to:

• Mounting and dismounting tires on vehicles.
• Balancing tires to ensure proper weight distribution.
• Identifying and repairing punctures or other damage to tires.
• Patching or plugging tires as necessary.
• Conducting visual inspections of the vehicle for signs of wear or damage.
• Understanding of basic car components. (Suspension, brakes, Steering, wiper blades, dash lights, Head/Tail Lights, etc.)
• Evaluating vehicle or trailer and lift using proper equipment in accordance to safety protocols.
• Rotating tires at regular intervals to promote even tread wear.
• Checking and adjusting tire pressure to the recommended levels.
• Tire sizing, brands, tread design, bead types, features & benefits
• Wheel bolt patterns, lug nut styles and thread pitches, wheel lip styles, TPMS styles, reverse mount, proper clamping
• Tube sizing, valve stem styles, rubber compounds
• Interacting with customers to understand their tire needs and providing recommendations.
• Proper greeting and phone etiquette.
• Understanding of store product inventory, receiving product, and locating product.
• Maintaining and calibrating equipment, such as tire changers and balancers.
• Inspecting tires for defects and ensuring they meet safety standards.
• Maintaining records of tire installations, repairs, and other services performed.
• Adhering to safety protocols and guidelines to prevent accidents or injuries.

What We’re Looking For:

? High school diploma or equivalent preferred

? Automotive or tire experience is a plus, but we’re willing to train the right person

? Valid driver’s license with acceptable driving record

? Ability to lift heavy objects and work in an active shop environment

? Strong work ethic and willingness to learn

? Positive attitude and good communication skills

? Team player who enjoys helping customers

Why choose Gills Point S?

? Competitive pay

? Stable, full-time hours

? Paid time off

? Medical, dental, vision, life, STD/LTD, and accident benefits available after 60 days

? 401(k) with company match

? Ongoing training and career growth opportunities

? Supportive team environment with real advancement potential