Bilingual Insurance Sales/Service Representative (English/Spanish)

Job Description

Job Description

Are you driven, coachable, and ready to build a rewarding career? The Neita Group is seeking a motivated Bilingual (English/Spanish) Insurance Sales Representative who is passionate about helping people protect what matters most while growing professionally.

In this role, you'll build relationships with new and existing customers, identify their insurance needs, provide tailored solutions, and deliver exceptional service. We provide the training, coaching, and support—you bring the ambition, professionalism, and commitment to succeed.

What We're Looking For:

• Fluent in English and Spanish
• Strong communication and relationship-building skills
• Coachable, self-motivated, and goal-oriented
• Sales or customer service experience preferred
• Insurance license preferred (or willingness to obtain)

What We Offer:

• Competitive base salary plus uncapped commission and bonuses
• Paid training and ongoing professional development
• Career advancement opportunities
• A supportive, high-performance team culture

If you're ready to build a rewarding career with a team that values integrity, accountability, collaboration, and excellence, we'd love to hear from you. At The Neita Group, we're committed to fostering an inclusive, supportive workplace where your personal and professional growth is encouraged. We recognize hard work, celebrate success, and invest in the development of our team members.

¿Hablas español? ¡Nos encantaría conocerte! Únete a nuestro equipo y construye una carrera con oportunidades de crecimiento profesional. ¡Aplica hoy!

Responsibilities

• Build lasting customer relationships by delivering exceptional service and responding promptly to customer needs.
• Meet or exceed agency sales, retention, and customer satisfaction goals through consistent activity, professionalism, and a results-driven mindset.
• Conduct policy reviews, educate customers on coverage options, identify protection gaps, and recommend solutions that best fit their needs.
• Generate new business through referrals, outbound outreach, follow-up, and by identifying cross-selling opportunities within the existing customer base.
• Guide customers through the claims process with empathy, clear communication, and timely support.
• Maintain accurate customer records and document all interactions to ensure quality service and compliance.
• Stay current on Allstate products, services, and technology while actively participating in ongoing training and coaching.

Requirements

Bilingual Required: Fluent in both English and Spanish with excellent verbal and written communication skills.

Licensing: Active Property Casualty or Personal Lines insurance license preferred (or willingness to obtain within a designated timeframe, if applicable).

Experience: Minimum of two years of experience in customer service, sales, or the insurance industry preferred.

Relationship Builder: Passionate about delivering exceptional customer experiences while building long-term client relationships.

Sales Mindset: Self-motivated, coachable, goal-oriented, and committed to achieving individual and agency performance goals.

Problem Solver: Ability to resolve customer concerns professionally, efficiently, and with empathy.

Technology Proficient: Comfortable using CRM systems, agency management software, and virtual communication tools in a fast-paced environment.

Professionalism: Strong organizational skills, attention to detail, integrity, and the ability to manage multiple priorities while working independently and as part of a team.

Benefits
Retirement Plan###Paid licensing and continuing education###Paid Holidays###Work-Life Balance###Career Advancement & Leadership Opportunities###Comprehensive Paid Training & Mentorship###Parental Leave###Paid Time Off (PTO)###