Front Desk Receptionist - Spanish Bilingual

Job Description

Job Description

ServiceMaster Building Services is seeking a professional, reliable, and motivated Spanish Bilingual Front Desk Receptionist to serve as the first point of contact for employees, applicants, and clients. This role is essential in creating a welcoming office environment while providing administrative and HR support that promotes teamwork and reflects ServiceMaster’s values.

• Wage: $20
• Employment Type: Full-time 40 hours per week
• Schedule: Monday–Thursday: 8AM - 5PM and Friday 8AM - 2PM
• Reports to: HR Manager

Key Responsibilities

Front Desk & Office Support

• Greet employees, applicants, and visitors in a warm, professional manner
• Maintain a clean, organized, and welcoming lobby area
• Receive and sign for deliveries; distribute items to appropriate departments
• Assist employees with office-related needs (copier, internet, supplies, etc.)

Phone & Communication Management

• Answer and manage a multi-line phone system
• Screen employee calls and route to appropriate staff
• Screen and direct sales calls to management
• Take accurate messages and maintain professional phone etiquette
• Complete and distribute the daily phone log by 9:30 AM

Administrative & Data Entry

• Prepare job applications and hiring packets daily
• Track employee call-outs and time-off requests in Excel
• Enter production log times for cleaning, window, and floor departments
• Maintain office supply inventory and assist with supply distribution

Filing & Documentation

• File production and floor logs daily and archive monthly
• Assist with general filing and document organization
• Laminate insurance cards, key tags, and related materials
• Shred confidential documents as required

Employee Support & Engagement

• Prepare birthday, anniversary, and sympathy cards; coordinate signatures
• Arrange condolence flowers and cards when appropriate
• Support company events such as quarterly meetings, open houses, and company picnics

Additional Duties

• Assist HR and Office Management with assigned tasks as needed
• Perform other duties as assigned to support office operations

Qualifications

• High School Diploma or equivalent
• Minimum of 2 years of receptionist or front desk experience
• Bilingual in English and Spanish (required)

Skills & Competencies

• Excellent verbal, written, phone, and face-to-face communication skills
• Strong customer service and problem-solving abilities
• Proficiency in Microsoft Word, Excel, Outlook, and Publisher
• Ability to handle sensitive information with confidentiality and discretion

Professional Attributes

• Professional appearance and demeanor
• Strong integrity, accountability, and follow-through
• Ability to stay calm, organized, and composed in a fast-paced environment

How to Apply

Interested candidates are invited to submit a resume and cover letter outlining their qualifications and experience.

ServiceMaster Building Services is a minority-owned business that has proudly served the Portland metropolitan area for more than 50 years, with expanded operations in Spokane, Washington, and in Arizona, including Phoenix and Tucson. We believe our approach to cleaning is an opportunity to deliver remarkable service—not simply a commodity. With consistent delivery as the foundation of our business, we focus on service, diversity, and training to provide the fundamental principles of cleaning with excellence.