Senior Quality Engineer

Job Description

Job Description

908 Devices Inc. (NASDAQ: MASS) is revolutionizing chemical analysis with its simple handheld devices, addressing life-altering applications. The Company's devices are used at the point-of-need to interrogate unknown and invisible materials and provide quick, actionable answers in vital health, safety and defense tech applications, addressing the fentanyl and illicit drug crisis, toxic carcinogen exposure, and global security threats. The Company designs and manufactures innovative products that bring together the power of complementary analytical technologies, software automation, and machine learning. For more information, visit 908devices.com

908 Devices has a corporate office in Burlington, MA with a manufacturing center in Danbury, Connecticut and a growing population of remote staff worldwide.

Position Summary

The Sr. Quality Engineer will serve as a key site quality leader responsible for driving active investigation, containment, root cause analysis, and corrective action of production defects and field failures within a fast-paced electromechanical manufacturing environment.

This individual will work directly with Operations, Manufacturing Engineering, Supply Chain, and New Product Development to rapidly identify quality issues, drive cross-functional investigations, implement robust corrective actions, and prevent recurrence. The ideal candidate is highly hands-on, data-driven, operationally focused, and comfortable taking ownership of urgent manufacturing and customer-impacting quality events.

The role requires a strong factory-floor presence, excellent technical problem-solving capability, and the ability to lead investigations from initial defect detection through verified corrective action effectiveness.

Key Responsibilities

• Lead site-level investigation of production nonconformances, customer complaints, and field-return failures
• Drive rapid containment, root cause analysis, corrective actions, and verification activities for manufacturing and supplier-related defects
• Serve as the quality lead during high-priority production and customer-impacting issues
• Partner closely with Operations, Manufacturing Engineering, Supply Chain, and R&D to resolve recurring defects and improve process robustness
• Monitor and trend manufacturing defects, test failures, rework, scrap, and field-return data to identify systemic issues
• Utilize structured problem-solving methodologies including 8D, 5 Whys, Fishbone, DOE, SPC, FMEA, and statistical analysis
• Lead supplier quality investigations and ensure timely implementation of corrective and preventive actions
• Develop and improve manufacturing inspection, test, and process control strategies
• Drive continuous improvement initiatives using Lean, Six Sigma, and Kaizen methodologies
• Ensure quality procedures and manufacturing controls are documented, implemented, and sustained in compliance with ISO 9001 requirements
• Provide clear communication and investigation updates to leadership during critical quality events
• Support transfer of lessons learned into new product introduction and manufacturing process development activities

Skills & Qualifications

• Bachelors degree in Engineering or related technical discipline; Masters degree preferred
• A minimum of 5 years of quality engineering experience within electromechanical manufacturing environments
• Demonstrated experience leading complex production defect investigations and root cause analysis efforts
• Strong understanding of manufacturing operations, process controls, and production troubleshooting
• Proven ability to drive cross-functional corrective actions and hold teams accountable to closure
• Experience analyzing manufacturing and field quality data to identify trends and systemic failures
• Hands-on experience with structured problem-solving methodologies (8D, CAPA, DOE, SPC, FMEA, etc.)
• Strong communication skills with the ability to lead investigations across operations, engineering, and suppliers
• Supplier quality and corrective action management experience highly desired
• Familiarity with IPC-A-610 preferred
• Experience working within ISO 9001 or regulated quality systems required
• Self-driven, highly organized, and comfortable operating in fast-paced manufacturing environments
• Available to travel <10% travel, domestic and international

Additional Information

• Location: This position is based out of our Danbury, CT facility, with travel (domestic and international) expected <10%
• Compensation: The annualized base pay range for this position at the commencement of employment is expected to be between $100,000 and $115,000 per year ; the base pay offered may vary depending on several individualized factors, including market location, job-related skills, and experience. This position may also be eligible to receive additional compensation, such as an annual incentive bonus, sales commission, or long-term incentives.

We are proud to be a company changing the status quo in our industry. Join us and work with curious and innovative people, creative problem solvers, risk-takers, and dedicated colleagues as we reimagine the future of Mass Spec.

908 Devices does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.