Business Support Specialist

Salary : $58,032.00 - $81,244.80 Annually
Location : Colorado Air and Space Port , 5200 Front Range Pkwy., Watkins, CO
Job Type: Regular Full-time
Job Number: 07632
Department: Colorado Air & Space Port
Division: CASP Operations
Opening Date: 08/24/2026
Closing Date: 9/22/2026 4:30 PM Mountain
Our Mission: To responsibly serve the Adams County community with integrity and innovation.
EEO: Adams County is an equal opportunity employer. No person is unlawfully excluded from employment opportunities based on race, color, national origin, ancestry, religion, creed, sex, sexual orientation, gender expression, gender identity, age, disability, genetic information, veteran status, marital status or any other legally protected characteristic.
Position classification: Onsite -- Job duties and expectations require employee to be regularly scheduled onsite.


What Success Looks Like In This Job
The Business Support Specialist provides administrative, financial, customer service, and business support for airport operations. The position performs accounts-receivable activities, including billing, payment processing, collections, deposits, and account reconciliation, while also supporting airport licensing, insurance compliance, tenant records, and general business operations. The position additionally assists with airport marketing, communications, outreach, and promotional activities. This role works with airport tenants, customers, vendors, County departments, and airport management to support accurate financial processes, effective communication, and efficient day-to-day airport operations.

Examples of Duties for Success

Administrative & Airport Business Operations Support

• Process and maintain airport business license applications, renewals, and related records; update website information and communicate requirements to tenants and based businesses.
• Monitor and maintain the East Ramp use calendar, coordinate billing for events and activities, and assist with compliance with applicable airport policies and requirements.
• Collect and maintain Certificates of Insurance (COIs) and other required documentation from tenants and airport users.
• Maintain accurate and organized electronic and paper records related to leases, licenses, insurance, tenants, and airport business activities.
• Provide administrative support for tenant communications, customer inquiries, correspondence, and routine airport business matters.
• Assist airport management with administrative projects, data collection, reports, and other business support activities.

Accounts Receivable

• Prepare and distribute recurring and non-recurring invoices for airport tenants, hangar rentals, office leases, events, and other airport services.
• Process customer payments, apply payments to accounts, and prepare and reconcile daily deposits.
• Monitor accounts receivable balances and aging reports and communicate with customers regarding outstanding balances.
• Perform routine collection activities, including contacting customers regarding delinquent accounts and documenting payment arrangements.
• Research and resolve billing discrepancies, payment issues, and account questions in coordination with customers and the County Finance Department.
• Maintain accurate customer account records and supporting documentation and assist with account reconciliation and month-end and year-end close activities.
• Prepare routine accounts receivable, collection, and aging reports for airport management.

Marketing & Communications

• Assist with airport marketing, promotional, and community outreach activities.
• Develop, coordinate, and distribute routine marketing materials, newsletters, social media content, website updates, and other airport communications.
• Maintain contact lists and assist with communications to tenants, customers, community partners, and other airport stakeholders.
• Assist with planning and coordinating promotional events, public engagement activities, and other outreach efforts.
• Coordinate Terminal TV advertising and maintain related content and schedules.

General Responsibilities

• Provide professional and responsive customer service to tenants, pilots, visitors, vendors, and business partners.
• Maintain confidentiality of financial, customer, and business information.
• Follow Adams County financial policies, airport procedures, and applicable requirements.
• Perform other related duties as assigned.

Qualifications for Success

• Knowledge of basic accounts receivable, billing, cash handling, and financial recordkeeping practices.
• Strong attention to detail and accuracy when processing financial and administrative information.
• Ability to maintain organized records and identify and resolve routine discrepancies or account issues.
• Strong written and verbal communication skills with the ability to communicate professionally with tenants, vendors, customers, and the public.
• Ability to provide effective customer service and establish positive working relationships with a variety of stakeholders.
• Ability to manage multiple assignments, prioritize work, and meet established deadlines.
• Ability to work independently within established procedures and seek guidance when appropriate.
• Ability to maintain confidential financial and business information.
• Proficiency with Microsoft Office applications, particularly Excel.
• Ability to learn and use accounting, financial, website, and other business software and systems.Knowledge of airport operations or a general aviation environment is preferred.

More Qualifications for Success

Experience:

• Two (2) years of experience in accounts receivable, bookkeeping, or accounting, including billing, collections, account reconciliation, and cash handling.
• Experience in aviation, airport administration, municipal government, or public finance is preferred.
• Experience with lease administration and contract management is preferred.
• Experience managing Certificates of Insurance and other regulatory documentation is preferred.
• Experience in marketing, social media management, or public communications is preferred.

Education & Training:

• High school diploma or GED equivalent required.
• College-level coursework in Business Administration, Accounting, Finance, or a related field is preferred.

License or Certificate: None

Background Check : Must pass a criminal background check

Working Conditions

• Primarily an office environment with periodic work outdoors on airport property.
• Frequent computer use and interaction with customers, tenants, and airport stakeholders.
• Occasional lifting of office materials up to 25 pounds.
• May require occasional attendance at airport events or meetings outside normal business hours.

Adams County and the 17th Judicial District Attorney's Office complies with Colorado's Job Application Fairness Act ("JAFA"). JAFA prohibits employers from asking individuals to disclose their age, date of birth, or dates of school attendance or graduation on an initial employment application. However, additional application materials such as certifications and transcripts containing this information may be required for certain positions; if such additional materials are requested, applicants may redact information that identifies the applicant's age, date of birth, or dates or attendance or graduation.
Adams County provides a comprehensive benefits package to employees that goes above and beyond what is offered at most organizations.

Benefits You Expect:

• AFLAC Supplemental Medical Insurance
• Basic Term Life & Optional Term Life Insurance
• Deferred Compensation Plan
• Dental/Vision/Medical Plans
• Generous Vacation/Sick leave
• Long-Term Disability
• Retirement Plan
• Short-Term Disability

Plus some you might not expect:

• Employee Assistance Program
• Employee Fitness Center
• Employee Health Clinics
• Flexible Work Schedules
• Recreation Center Discounts
• Training & Tuition Reimbursement Programs
• Wellness programs
• Lactation friendly certified workplace

01


Please be aware that your cover letter and resume will not be accessed in the initial screening process, so you must complete your application and supplemental questions with as much detail as possible. Any personally identifiable information (PII) such as name and address will be redacted from applications that meet the minimum screening requirements and are forwarded to the hiring manager. If the hiring manager selects you to advance in the hiring process, your cover letter and resume will then be accessible to the hiring team. Information provided on the application is used to determine if a candidate meets minimum qualifications. Only information provided at the time of the application being completed will be considered and additional information that is not listed on the application will not be considered when deciding if a candidate meets or does not meet the qualifications. Applicants are STRONGLY encouraged to include all information and details on their application. I understand and agree that only information provided at the time of my application will be used to determine if I meet the minimum requirements for this position.

• Yes, I understand and agree
• Yes, I understand but disagree.

02


Do you possess a High school diploma or GED equivalent?

• Yes
• No

03


Do you possess at least Two (2) years of experience in accounts receivable, bookkeeping, or accounting, including billing, collections, account reconciliation, and cash handling?

• Yes
• No

04


Please share your experience managing accounts receivable and processing deposits. How do you ensure payments are accurately recorded, deposits are reconciled, and discrepancies are identified and resolved?
05


Can you describe how you organize work to ensure invoices are accurate, sent on time, and addressed when they are overdue?
06


When combining financial responsibilities with marketing and general business support, tell us how you would balance detailed administrative/financial work with a more creative or customer-facing project.How did you prioritize and ensure both were completed successfully?
Required Question