Development Associate

Flatbush Cats is a Brooklyn-based 501(c)(3) nonprofit working to reduce overcrowded animal shelters in New York City and prevent more cats from ending up on the street in the first place. What began as a grassroots rescue effort has grown into a citywide organization addressing the root causes through affordable veterinary care, access to spay/neuter services, and community outreach. At the heart of our work is Flatbush Veterinary Clinic , a high-volume nonprofit clinic serving low-income pet owners, rescue organizations, and Trap-Neuter-Return (TNR) volunteers throughout Brooklyn. Each year, the clinic performs more than 7,500 spay/neuter surgeries—a number that continues to grow—while providing affordable wellness and dental care to thousands of pets. By combining high-quality veterinary care with a commitment to accessibility, we're helping keep pets with their families while creating a city where more people and pets can receive the support they need. What you’ll do: We’re entering a new phase of growth, building on the momentum behind our work while staying focused on a simple philosophy: We focus on a few things and do them exceptionally well while building a community of supporters who believe in our vision. But fundraising doesn’t run on good intentions alone. It runs on systems, details, follow-through, and trust. The Development Associate will play a critical role in ensuring the infrastructure behind our donor relationships operates smoothly and accurately. This collaborative, detail-oriented role supports the development team by managing donor data, processing gifts, preparing reports and materials, and ensuring every interaction is timely and thoughtful. You’ll work closely with a capable and growing team, with strong leadership support and a deeply committed board. This role is designed with realistic expectations, meaningful onboarding, and the space needed to succeed. This role is ideal for someone who is: Deeply passionate about our mission Exceptionally organized and attentive to detail Dependable and accountable for their work Personable, professional, and comfortable working with people Calm and solution-oriented when challenges arise Curious and quick to learn new systems and tools Open to feedback and committed to continuous improvement Work Schedule: This is a full-time, hybrid position based in Brooklyn, New York, with four days per week in the office. What you’ll get: Compensation The hiring range is $66,500–$75,000 annually, based on experience, skills, and qualifications. Comprehensive medical, dental, and vision insurance with 100% employer-paid premiums Health Reimbursement Arrangement (HRA) fully funded to cover the plan deductible Flexible Spending Account (FSA) with optional employee enrollment 401(k) retirement plan with employer match: 100% match on the first 3% of contributions, plus 50% match on contributions up to 5% Transit and parking benefit: $60 monthly employer contribution Paid time off Paid holidays Responsibilities: Donor Data & CRM Management Own the accuracy, structure, and integrity of donor data within Salesforce Manage gift processing workflows, ensuring accuracy, timeliness, and compliance Develop and maintain reporting tools that support team decision-making Conduct routine data audits to ensure accuracy and consistency Analyze donor data and reporting outputs to identify trends, inconsistencies, or opportunities Ensure reporting accuracy and usability for strategic decision-making Demonstrate discretion and judgment when handling sensitive donor information Gift Processing & Donor Communication Independently manage donor communications related to gifts, records, and inquiries across email and phone Resolve issues with discretion, professionalism, and sound judgment Determine appropriate next steps and prioritize responses across competing needs Oversee timely and accurate gift entry, reconciliation, and acknowledgment workflows Ensure donor interactions reflect organizational standards and reinforce trust Identify when to elevate complex issues and when to resolve independently Document communications to maintain continuity, accuracy, and institutional knowledge Development Operations & Coordination Prepare donor briefings and background research to support meetings and relationship management Manage scheduling and coordination of donor meetings and follow-ups Support execution of event logistics and campaign-related activities Develop and pull segmented lists for targeted outreach efforts Build and format Mailchimp email templates and campaigns as assigned Maintain email-list data, including merge fields, unsubscribes, suppressions, and related automations Maintain organized systems for digital files and documentation Prospect Research Support Conduct and synthesize prospect research to support donor cultivation strategy Identify potential new major and mid-level donors using available data and tools Develop clear, actionable summaries to inform team decision-making Serve as a reliable, responsive team member who anticipates needs and solves problems proactively Learn and master the tools and systems the team uses (CRM, email platforms, project management tools) Identify, implement, and refine process improvements to increase efficiency, accuracy, and consistency across workflows Contribute to a culture of accountability, professionalism, and continuous improvement Qualifications Required 2+ years of administrative, development, operations, or database management experience May come from internships, part-time roles, school projects, or volunteer experience. Highly organized with exceptional attention to detail Strong written and verbal communication skills Comfortable interacting professionally with donors and external stakeholders Demonstrated ability to learn new software systems quickly and thoroughly Experience working with databases or CRM systems Ability to manage multiple priorities and meet deadlines consistently Strong sense of accountability and follow-through Preferred Experience in a nonprofit fundraising environment Familiarity with donor database best practices and reporting Experience supporting fundraising events or campaigns Experience with Salesforce #J-18808-Ljbffr