Property Management - Maintenance Coordinator

Job Description

Job Description

Benefits/Perks

• Flexible Schedule 
• Competitive Pay
• Career Advancement

Job Summary

We are seeking a highly organized and customer-focused Property Management Maintenance Coordinator to join our team. In this role, you will serve as the primary point of contact for maintenance operations by coordinating service requests, scheduling vendors, tracking work orders, and communicating with residents, owners, and contractors to ensure timely completion of repairs. The ideal candidate has excellent organizational and communication skills, thrives in a fast-paced environment, and is experienced in coordinating multiple projects while delivering exceptional customer service. Previous property management and AppFolio experience is preferred. 

Responsibilities 

• Coordinate and schedule maintenance requests, work orders, and vendor appointments to ensure timely completion of repairs.
• Serve as the primary point of contact for residents, property managers, vendors, and owners regarding maintenance-related matters. 
• Monitor and track the progress of work orders, following up to ensure repairs are completed accurately and on time. 
• Coordinate unit turns, inspections, and make-ready repairs for vacant units. 
• Obtain vendor bids, maintain vendor relationships, and ensure all vendor licensing and insurance requirements remain current. 
• Maintain accurate records, and update the property management software with work order details.
• Communicate repair schedules, updates, and completion status with residents while providing excellent customer service. 
• Assist Property Management Team with preventative maintenance planning and ensure maintenance operations comply with company policies and safety standards.

Qualifications

• High school diploma or equivalent required; associate's degree or property management experience preferred.
• Minimum of 2 years of experience in property management, maintenance coordination, or a related administrative role. 
• Excellent organizational and time management skills with the ability to prioritize multiple tasks in a fast-paced environment. 
• Strong verbal and written communication skills with a commitment to providing exceptional customer service. 
• Proficiency in Microsoft Office (Outlook, Word, Excel) and property management software; AppFolio experience preferred. 
• Ability to coordinate vendors, manage work orders, and maintain accurate records with strong attention to detail. 
• Knowledge of general building maintenance, repairs, and preventative maintenance practices is preferred. 
• Ability to work independently, solve problems effectively, and collaborate with property managers, vendors, residents, and owners.