Senior CRM Developer

Job Description

Job Description

POSITION SUMMARY

We are seeking an experienced Senior Salesforce CRM Developer to serve as a technical leader on our Salesforce platform. In this role, you will own the architecture and delivery of complex enhancements, drive platform strategy, and serve as a subject matter expert across CRM development and integration. The ideal candidate brings deep hands-on Salesforce development expertise, a strong command of Salesforce Connect and external data integration patterns, and a track record of delivering enterprise-grade solutions in collaboration with cross-functional teams.  

CORE RESPONSIBILITIES

Platform Development & Architecture  

• Architect, develop, and deploy sophisticated Salesforce solutions including Apex, Lightning Web Components (LWC), platform events, and custom APIs.
• Design and implement StoreConnect integrations for an e-commerce environment, ensuring seamless data flows between the storefront, Salesforce core, and downstream systems.
• Design and implement Salesforce Connect integrations using OData protocols and External Objects to surface real-time external data within Salesforce without data replication.
• Evaluate and recommend integration patterns — Salesforce Connect, REST/SOAP APIs, middleware platforms, or ETL — based on data volume, latency, and business requirements.
• Lead end-to-end enhancement projects, including requirements gathering, solution design, development, testing, and production deployment.

AI & Emerging Technology  

• Evaluate and pilot Salesforce AI capabilities including Agentforce and Data Cloud, identifying opportunities to automate workflows and surface intelligent insights across subsidiaries.
• Stay current on Salesforce releases and the broader platform roadmap; assess feature impact on existing configurations, customizations, and integrations tri-annually and communicate findings to stakeholders.

Integration & Data Governance  

• Manage and optimize integrations between Salesforce and third-party enterprise systems (NetSuite ERP, billing, marketing platforms, etc.). 
• Oversee data governance practices including data quality, deduplication, migration, and access controls. 
• Lead platform health reviews, proactively identify technical debt, and champion continuous improvement initiatives.

Leadership & Collaboration

• Serve as a technical mentor to junior and mid-level developers, conducting code reviews and establishing development standards. 
• Partner with architects, business analysts, and stakeholders to translate complex business processes into scalable, maintainable platform solutions. 
• Support administrative controls such as role configuration and user account setup on an as-needed basis to supplement the Salesforce Administrator function.

QUALIFICATIONS

Required Experience:

• Bachelor’s degree in computer science, engineering or related field (or equivalent experience).
• 5+ years of hands-on Salesforce development experience, with at least 2 years in a senior or lead capacity.
• Advanced proficiency in Apex, SOQL/SOSL, Lightning Web Components, and declarative automation tools (Flow, etc.).
• Demonstrated experience with Salesforce Connect, including configuration of external data sources, OData adapters, and External Objects.
• Strong understanding of integration architecture — REST/SOAP APIs, platform events, change data capture, and middleware tools.
• Deep knowledge of the Salesforce security model, sharing architecture, and governor limits.
• Experience with DevOps tooling and CI/CD pipelines (Salesforce CLI, Gearset, Copado, or equivalent).
• Proven ability to lead technical projects and communicate effectively with both technical and non-technical stakeholders.

Preferred Background:

• Salesforce Certified Platform Developer II; additional certifications strongly preferred (Administrator, Integration Architecture Designer, Sales/Service Cloud Consultant, etc.).
• Experience with Salesforce Connect custom adapters using Apex Connector Framework for non-OData sources.
• Familiarity with CPQ, Revenue Cloud, Experience Cloud, Service Cloud or Marketing Cloud.
• Exposure to enterprise integration platforms such as MuleSoft, Boomi, Informatica, or Workato.
• Experience in agile/scrum environments with formal sprint and backlog management.