Director of Fed Settlements (Hybrid - Newark, NJ)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.Broadridge is growing! We are seeking a Director of Fed Settlements to join our team. Reporting into the Head of Domestic Settlements, you will be responsible for managing the Broadridge BPO Fed Settlements teams. You will be responsible for crafting, influencing and designing strategies to support the growth of a strategically important business. Leading a global team of 25 associates, you will be responsible for all aspects of our expanding business in the settlements arena. Given the complexity of the role you will need to be a strong developer of people and an exceptional communicator. You will nurture talent, encourage mobility and champion the growth of your people all while providing extraordinary client service and satisfaction during periods of rapid growth.ResponsibilitiesProvide outsourced operational/transactional business process support for clients, ensuring quality service and operational performance within the parameters of both the client needs and contractLead and supervise Fedwire Security Settlement functions and related processes such as Triparty, FICC/GSCC and TMPG for a U.S. team with responsibilities governing our global off-shore resourcesOversee direct managers/supervisors, team leads, and associates in the Fedwire Settlements area. Coach and mentor staff with responsibilities include providing constructive feedback, conducting annual performance reviews, managing salary and bonus budget for the groupFacilitate development of Broadridge’s automation tools such as Robotic Process Automation (RPA), Broadridge Exception Event System (BEES) and identify other areas with automation potential.Identify automation opportunities and make recommendations to implement technical solutions in an efficient mannerMaintain, support and debug software application solutions in production and create technical dashboards enabling performance monitoringOrganize and track multiple automation opportunities across the department to ensure completionDocument implemented solutions and develop reusable components, scripts and framework for efficiencyDrive financial growth and achieve team revenue targets. Meet prospective clients to add new business to Broadridge product suite such as ‘Impact’ for Fixed Income trade settlementAccountable for daily operational functions. Address daily operational escalations from clients as a result of system or human error and resolve them in a timely manner. Also communicate the issue, solution and plan of action for future avoidance in a timely manner to both the internal and external partiesMitigate Financial risk and market exposure for clients by proactively addressing unsettled trades with high Mark to Market (MTM) exposure and by monitoring ledger-to-bank reconciliation reportsParticipate in recruitment process by conducting technical interviews, devise training plan for new associates, supervise and track their progress via various metricsConduct internal and external training programs on Broadridge products (such as Impact, BEES, and BPS) and operational processes (such as settlements, Net Free Equity, Daylight Overdraft, etc.Implement and maintain quality controls by ensuring Written Supervisory Procedures (WSP) is adhered by the groupDevelop and maintain Standard Operating Procedures (SOP) for training purposes, for reference during critical issues and for seamless operationsCoordinate and communicate with support functions such as HR, IT and Finance for system related, project related and team related functionsQualifications7+ years of experience with a bachelor's degree/equivalent experienceSeries 99 preferredA self-starter with keen attention to detailAbility to work under tight deadlines and multi-taskQuick-learner that can adapt to a growing businessAbility to maintain a positive relationships with clients and internal associates alikeExcellent verbal and written presentation skillsProven knowledge of operations products and processesStrong customer service orientation & strong prioritization and interpersonal skillsImpact/BONY BDC/FICC RTTM/BONY Accessedge experience a significant plusCompensation Range: The salary range for this position is between $165,000 - $175,000.Bonus Eligibility: Bonus EligibleBroadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.Benefits Information: Please visit for more information on our comprehensive benefit offerings.All Colorado employees receive paid sick leave in compliance with the Colorado Healthy Families and Workplaces Act and other legally required benefits, as applicable. Apply by clicking the application link and submitting your information. The deadline to apply for this role is October 1, 2026#LI-JS2We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.Use of AI in Hiring As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.US applicants: Click here to view the EEOC "Know Your Rights" poster.Disability AssistanceWe recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at View phone number on us.fitly.work or by sending an email to View email address on us.fitly.work: Newark, NJType: Full time