REVENUE CYCLE MANAGER

Revenue Cycle Manager

Drive Financial Performance. Strengthen Operations. Make an Impact.

Resources for Human Development (RHD) Full-Time | Salaried $75,000 Annually Remote DailyPay Available

Looking for More Than Just a Job?

At Resources for Human Development (RHD), we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life.

We're seeking an experienced and detail-oriented Revenue Cycle Manager to join our team. This is an exciting opportunity for a finance and revenue cycle professional who enjoys improving processes, optimizing financial performance, analyzing data, and collaborating across departments to support organizational success.

As Revenue Cycle Manager, you'll provide leadership and oversight for revenue cycle operations, billing, collections, accounts receivable management, reporting, compliance, and financial performance initiatives.

About Resources for Human Development

For more than 50 years, Resources for Human Development (RHD) has been dedicated to improving lives through innovative, person-centered services. The Revenue Cycle Manager plays a critical role in ensuring the financial health of the organization by overseeing billing, collections, revenue cycle processes, compliance, and operational efficiencies that support high-quality services across multiple programs.

Why Join Our Team?

Competitive Pay & Benefits

• $75,000 Annual Salary
• DailyPay, access your earned wages before payday
• Medical, Dental & Vision Insurance after 30 days
• 401(k) Retirement Plan
• Paid Time Off
• Employee Assistance Program
• Wellness Programs
• Employee Referral Bonuses
• Company-Paid Training

Career Growth & Development

• Professional Development Opportunities
• Revenue Cycle Leadership Experience
• Financial Operations Management
• Strategic Process Improvement Experience
• Leadership Development Programs
• Career Advancement Opportunities
• Opportunities Across Multiple Service Lines

Meaningful Work That Matters

• Support the financial strength of programs that improve lives
• Lead initiatives that improve efficiency and performance
• Optimize billing, collections, and reimbursement processes
• Collaborate with operational and fiscal leadership
• Help ensure compliance with governmental and financial requirements
• Support sustainable growth and organizational success

What You'll Do

As the Revenue Cycle Manager, you will oversee daily revenue cycle operations while helping ensure accurate billing, timely collections, accounts receivable management, compliance, and fiscal performance.

You'll work closely with internal departments, fiscal staff, auditors, payers, and leadership teams to identify opportunities for improvement and strengthen financial outcomes across the organization.

Your Responsibilities May Include:

Revenue Cycle Leadership

• Oversee all activities related to revenue cycle operations.
• Monitor and manage day-to-day fiscal services.
• Supervise revenue cycle processes and related staff.
• Ensure timely and accurate collection of services provided.
• Develop and implement initiatives designed to improve revenue cycle performance.
• Promote efficient billing and collections practices.

Billing & Accounts Receivable Management

• Establish and maintain effective billing and collection procedures.
• Ensure accurate and timely submission of claims.
• Minimize claim denials and reimbursement delays.
• Review billing and collection patterns and recommend corrective actions.
• Monitor and reconcile accounts receivable activity.
• Maintain aged receivable reports and collection follow-up activities.
• Research outstanding receivables and coordinate collection efforts.
• Report significant aging concerns to leadership.

Financial Performance & Analysis

• Monitor key performance indicators related to revenue cycle operations.
• Identify trends, risks, and opportunities for improvement.
• Develop performance improvement strategies.
• Track financial outcomes and recommend operational enhancements.
• Support month-end reconciliation activities.
• Review revenue cycle workflows and identify efficiencies.

Compliance & Regulatory Oversight

• Ensure compliance with fiscal regulations imposed by county, state, and federal agencies.
• Support annual audit activities and respond to auditor requests.
• Maintain compliance with governmental reporting requirements.
• Monitor adherence to accounting and financial management standards.
• Ensure compliance with HIPAA, OSHA, and organizational policies.

Collaboration & Relationship Management

• Collaborate with fiscal staff, operational teams, and leadership.
• Work with cross-functional departments to improve workflows and resolve operational challenges.
• Build and maintain strong relationships with payers and insurance providers.
• Assist with resolving billing, reimbursement, and contract-related concerns.
• Provide financial guidance and support to management teams.

Documentation & Training

• Create and maintain revenue cycle procedures and documentation.
• Develop training resources and operational tools.
• Support ongoing staff development and education.
• Maintain accurate financial records and reporting systems.
• Ensure proper recordkeeping and documentation practices.

Who We're Looking For

You may be a great fit if you are: Analytical and detail-oriented Experienced in billing, collections, and accounts receivable management Comfortable interpreting financial data and reports Knowledgeable in healthcare or human services finance Skilled at identifying process improvements Organized and able to manage multiple priorities A collaborative and supportive team member An effective communicator Comfortable working independently in a remote environment Committed to accuracy, compliance, and financial stewardship

Qualifications

Required

• Bachelor's Degree in Accounting, Finance, or a related field
• Knowledge of accounting, budgeting, and fiscal management principles
• Strong financial analysis and reporting skills
• Experience working with billing, collections, and accounts receivable management
• Excellent organizational and documentation skills
• Excellent written and verbal communication skills
• Strong computer proficiency and financial systems experience

Preferred

• Five to seven years of experience in a nonprofit organization
• Knowledge of human services financing and budgeting requirements
• Knowledge of tax and federal reporting requirements
• Knowledge of GAAP
• Knowledge of governmental accounting protocols
• Experience with contract preparation and negotiations
• Experience leading revenue cycle or financial operations teams

Additional Requirements

• Valid Driver's License
• Current vehicle registration
• Access to a functional vehicle
• Ability to travel occasionally as needed

Schedule & Compensation

• Full-Time
• $75,000 Annual Salary
• Remote Position
• Schedule flexibility may be required based on organizational and operational needs.

Physical Requirements

• Ability to sit at a desk or meeting table for extended periods.
• Ability to stand, reach, bend, stoop, twist, and climb stairs as needed.
• Ability to drive a vehicle when required.
• Ability to perform essential job functions with or without reasonable accommodation.

Apply Today

Some jobs pay the bills. Some jobs build careers. This job helps make life-changing services possible.

If you're a finance professional who enjoys improving systems, strengthening revenue cycle performance, and supporting mission-driven organizations, we encourage you to apply today.

Join RHD and help ensure the financial strength and operational excellence that make high-quality services possible.

About Our Organization

Resources for Human Development (R