Residential Operations Manager

Job Description

Job Description

Residential Reconstruction Operations ManagerDisaster Recovery & Residential Reconstruction

Location: Asheville, NC / Western North Carolina
Division: Disaster Services - Reconstruction
Salary: $90,000 - $110,000 annually
Reports To: Executive Leadership
Travel: Regional and statewide travel as required

Help Lead the Rebuilding of Western North Carolina

Timberline Construction Group is seeking an experienced Residential Reconstruction Operations Manager to lead high-volume residential reconstruction operations throughout the Asheville and Western North Carolina area .

This is not a traditional single-site construction management role.

The right candidate must have a strong background specifically in residential reconstruction , including demolition, site preparation, rebuilds, inspections, closeout, and warranty. We are seeking someone who has successfully overseen a portfolio of 20+ active residential reconstruction sites at one time and understands how to keep multiple projects moving simultaneously while maintaining control of schedule, cost, quality, documentation, and field execution.

This individual must also be highly tech-savvy and comfortable using construction management systems, digital reporting tools, Microsoft 365, electronic documentation, project tracking platforms, photos, schedules, and other technology used to manage a large multi-site reconstruction portfolio.

You will take ownership of residential reconstruction projects from demolition and site preparation through vertical reconstruction, final punch, closeout, and warranty .

This is more than managing homes. You will lead a complex, fast-moving reconstruction operation where strong field leadership, technology, organization, accountability, and decision-making directly impact the communities we serve.

What You'll LeadFull-Cycle Residential Reconstruction

• Lead the complete residential reconstruction lifecycle , including demolition, site preparation, vertical reconstruction, inspections, punch, closeout, and warranty
• Manage a portfolio of approximately 20-40 active residential reconstruction sites
• Direct field teams, superintendents, subcontractors, vendors, and reconstruction activities across multiple locations
• Ensure scopes are clear, constructible, properly sequenced, and executed according to project and program requirements
• Maintain visibility and control over schedule, cost, quality, documentation, and reconstruction progress across the entire portfolio

Scheduling & Reconstruction Execution

• Build and manage comprehensive reconstruction schedules and operational plans
• Identify and remove preconstruction and reconstruction bottlenecks involving plan reviews, permitting, approvals, resubmittals, inspections, and construction starts
• Coordinate demolition, reconstruction sequencing, subcontractor mobilization, material availability, municipal inspections, and turnover
• Anticipate delays and resolve field issues before they impact the overall reconstruction schedule
• Maintain strong operational control across multiple reconstruction projects at different stages of completion

Technology, Tracking & Reporting

• Utilize construction management software and digital systems to track project schedules, costs, site progress, documentation, inspections, photos, punch items, and closeout
• Maintain accurate and timely electronic project records across a large reconstruction portfolio
• Use technology to identify delays, monitor milestones, communicate project status, and improve operational visibility
• Prepare and review digital reports for clients, leadership, field teams, and program stakeholders
• Comfortably navigate multiple systems and platforms while maintaining accurate, organized project data
• Continuously look for ways to use technology to improve communication, efficiency, tracking, and reconstruction performance

Budget & Cost Management

• Lead estimating, budgeting, and cost-control efforts for residential reconstruction projects
• Monitor subcontractor costs, pay applications, change orders, and budget variances
• Track reconstruction milestones, billing cycles, and financial performance
• Drive projects toward successful completion on schedule and within approved budgets

Quality & Compliance

• Maintain Timberline Construction Group's reconstruction quality standards through active field oversight and inspections
• Review QC documentation, photos, reports, inspections, punch lists, and closeout requirements
• Ensure reconstruction work complies with applicable building codes, local requirements, safety standards, and CDBG-DR program requirements
• Maintain accurate documentation to support audits, program reviews, inspections, and regulatory compliance

Subcontractor & Vendor Leadership

• Identify, manage, and evaluate subcontractors and vendors supporting residential reconstruction
• Coordinate subcontractor schedules based on reconstruction priorities and master schedules
• Resolve scope gaps, material shortages, constructability concerns, delays, and other field challenges
• Hold trade partners accountable for schedule, quality, safety, documentation, and performance expectations

Client & Stakeholder Communication

• Serve as a key operational contact for disaster-recovery program representatives, municipalities, clients, and internal leadership
• Provide clear, consistent, and accurate reconstruction progress updates
• Build productive relationships with permitting authorities, inspectors, subcontractors, vendors, and project stakeholders
• Represent Timberline Construction Group's standards and performance expectations throughout the reconstruction process

What We're Looking For

We are looking for a residential reconstruction leader , not simply a general construction manager.

The successful candidate must understand how to manage a large portfolio of residential reconstruction projects simultaneously and have demonstrated experience leading 20 or more active sites at one time .

You should be equally comfortable walking a reconstruction site, reviewing a schedule, resolving a subcontractor issue, analyzing project costs, reviewing digital documentation, and presenting portfolio-level status updates to leadership.

Required Experience

• 5+ years of residential reconstruction experience
• Direct experience with residential demolition and reconstruction is strongly required
• Demonstrated experience overseeing a portfolio of 20+ active residential reconstruction sites simultaneously
• Proven success managing high-volume, multi-site residential reconstruction operations
• Strong experience with estimating, scheduling, cost control, subcontractor management, and reconstruction sequencing
• Experience managing residential reconstruction projects through demolition, rebuilding, inspections, punch, closeout, and warranty
• Experience working with municipalities, inspectors, permitting authorities, and regulated construction or disaster-recovery programs
• Strong knowledge of residential reconstruction methods, materials, building systems, and building codes
• Ability to read and interpret construction plans, specifications, scopes of work, schedules, and program requirements
• Strong understanding of documentation and reporting requirements associated with large-scale reconstruction programs
• Ability to travel throughout North Carolina as project needs require

Technology Requirements

The right candidate must be tech-savvy and comfortable working in a highly digital project environment.

Candidates should have:

• Strong proficiency with Microsoft 365 , including Outlook, Excel, Teams, and related applications
• Experience using construction management or project-management software
• Ability to manage electronic schedules, project documentation, photos, reports, budgets, and site tracking
• Strong computer skills and the ability to quickly learn new software and systems
• Experience using technology to manage multiple projects, communicate field progress, and maintain accurate portfolio-level reporting

Education

Bachelor's degree in Construction Management or a related field is preferred; however, equivalent hands-on residential reconstruction and operational leadership experience will be strongly considered.

You'll Be Successful Here If You Are...

• A proven residential reconstruction operations leader
• Experienced in managing 20+ active reconstruction sites simultaneously
• Highly tech-savvy , organized, and comfortable managing projects through digital systems
• Strong in both field operations and portfolio-level management
• Comfortable managing complexity, competing priorities, and multiple reconstruction schedules
• Decisive and solutions-oriented when problems arise
• Able to communicate effectively with subcontractors, field teams, inspectors, clients, program representatives, and executive leadership
• Driven by schedule, quality, accountability, documentation, and results
• Able to maintain control of the details without losing sight of the overall reconstruction portfolio
• Motivated by work that has a meaningful impact on communities rebuilding after disaster

Ready to Help Rebuild Western North Carolina?

If you have successfully led large-scale residential reconstruction operations , have managed a portfolio of 20 or more active sites , and know how to combine field leadership with technology, organization, and operational accountability, we want to hear from you.

Employment with Timberline Construction Group is contingent upon passing a pre-employment drug test and a background check, which may include criminal history and employment verification.

By submitting your application, you consent to agreeing to partake in a pre-employment drug test and a background check. Refusal to consent to testing may result in withdrawal of the offer. All candidates will be required to undergo a pre-employment drug test as a condition of employment.