Associate Clinic Director

For more than 55 years, Family Health Centers of San Diego’s (FHCSD) mission has been to provide caring, affordable, high-quality health care and supportive services to everyone, with a special commitment to uninsured, low-income and medically underserved persons.

FHCSD is one of the top 10 largest federally qualified health centers (FQHCs) in the country. We operate more than 90 sites across San Diego County, including 29 primary care clinics, 23 behavioral health facilities, 10 physical rehabilitation clinics, nine dental clinics, five vision clinics, four outpatient substance use treatment programs, three mobile medical units, two mobile counseling centers, two urgent care centers, and a pharmacy.

Our staff provides care to over 227,000 patients each year, of whom 91% are low-income and 29% are uninsured. FHCSD provides care to all. Services include, but are not limited to adult care, chronic disease management, pediatrics, comprehensive women’s care including obstetrics, dental, vision, case management, physical rehabilitation, speech therapy for children, vaccinations, infectious diseases, behavioral health, substance use counseling and a host of specialty services including cardiology, podiatry, endocrinology, dermatology, among others. FHCSD also offers supportive services to those who are unsheltered and in need of intensive case management.

The breadth of our clinic locations, services and programs has grown over the last five decades, making us the largest community clinic provider of health care to the uninsured in the county and one of the top 10 largest community clinic organizations in the nation. We are also the largest health care safety-net provider, largest school-based health care provider and the largest mental health provider in the San Diego region.

Family Health Centers of San Diego is looking for an Associate Clinic Director. Under the direction of the Clinic Director, the Associate Clinic Director will support the day-to-day administration and coordination of the clinic and/or specified department(s) within the clinic. This includes acting as covering Director on site and off, in his/her absence, including rotating Saturday clinics when needed. Provide support in ensuring that clinic is opened and closed on time daily. Ensures that all regulatory standard are met or exceeded and adhered to on an ongoing basis (Joint Commission, CLIA, DHS- licensing & certification, OSHA, etc.). Assures that growth, finance and customer service targets are met.

Responsibilities:

• Supports Clinic Director, as assigned, in developing and maintaining community linkages and key community relationships to enhance the site’s ability to serve the local area. * Looks for opportunities to connect local community to all appropriate FHCSD programmatic areas, and collaborates with Patient Engagement staff in this effort.
• Supports the Clinic Director, as assigned, in ensuring site is compliant with applicable regulatory and organizational standards. (The Joint Commission, Licensing, VFC, OSHA, PCMH, FHCSD policies and procedures, etc.). As assigned, ensures staff complete all required training in a timely manner.
• Supports the Clinic Director, as assigned, in ensuring site is managed in a fiscally responsible manner. Implements annual contracts, grants, and grant requirements as directed and in collaboration with other FHCSD departments and clinics as applicable.
• Supports the Clinic Director, as assigned, in ensuring site is well maintained and is compliant with FHCSD’s facilities policies.
• Supports the Clinic Director, as assigned, in leading the site in providing quality care to patients. Works well with Medical, Nursing, and Program Leadership in the effective implementation and coordination of services and quality of care standards, policies, and procedures. Effectively and accurately interprets the role of health center services for patients, personnel, medical staff, volunteers, and the community at large.
• Builds positive relationships, inspires others to perform at a higher level, prepares career development plans and retains an accountable workforce.
• Coaches and counsels staff and administers appropriate disciplinary action in a timely manner.
• Participates in continuous improvement activities and ensures appropriate Lean tools (i.e., 5S, A3) are deployed and results are evaluated and/or measured.
• Provides/ensures staff receive all new hire and annual trainings on time.
• Performs other duties as assigned.

Requirements:

• BA/BS in a related field or RN required.
• At least 3 years managerial experience in the health care field or, a Master's Degree and at least 1 year experience as a manager in the health care field.
• Traveling between sites and other locations is required as an essential function of the job. Must have a car, a valid California driver’s license, and proof of minimum levels of car insurance as required under California law, although limits of $100,000 are recommended. An acceptable driving record is also required. California law requires all drivers to obtain a valid California driver’s license within ten days of establishing residency. Mileage and other reimbursement governed by policy.

• At least 3 years' experience demonstrating progressively responsible positions in health care services required, with preference for ambulatory medical clinics.
• Demonstrated skills in customer and patient satisfaction, strong service recovery skills.
• Demonstrated track record of working with physicians and other providers preferred.
• Demonstration of continued education/professional development.
• Desire to go above and beyond basic requirements of the position.
• Knowledge of budget preparation, budget management and financial accountability preferred.
• Possesses analytical skills, critical thinking skills, advanced computer skills, and good oral and written communication skills.
• Works well independently and within the group process.

Rewards:

• Job type: Regular Full Time (Onsite)
• Competitive Salary with Excellent Benefits
• Retirement Plan with Employer Match
• Paid Time Off, Extended Sick Leave and Paid Holidays
• Medical/Dental/Vision/FSA/Life Insurance
• Employee Discounts and Wellness Programs

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The successful candidate will have a demonstrated commitment to community medicine and providing culturally competent care to the medically underserved.

We are excited to share that the salary range for this position is:

Information on our extensive benefits package can be found here: FHCSD Wellness – Employee Hub (gobenefits.net)

FHCSD provides Equal Employment Opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training.