Automotive Center Manager

Job Description

Job Description

Benefits:

• Discounts on services up to 100%
• Bonus based on performance
• Free uniforms
• Paid time off
• Training & development

Position Overview
We are seeking an experienced and motivated Quick Lube Manager to lead daily operations, drive efficient service delivery, and ensure every customer receives a professional, high-quality experience. The ideal candidate brings strong automotive service knowledge, hands-on leadership, and the ability to coach a fast-paced team while maintaining safety, productivity, and customer satisfaction.
Key Responsibilities
· Manage daily quick lube operations, including workflow, vehicle throughput, service quality, and customer wait times.
· Supervise, train, schedule, and coach the assistant manager and lube technicians to support consistent performance and professional growth.
· Ensure that oil changes, fluid services, filter replacements, tire checks, inspections, and related maintenance services are completed accurately and efficiently.
· Maintain strong customer service standards by greeting customers professionally, explaining recommended services, and resolving concerns promptly.
· Monitor inventory levels for oil, filters, fluids, parts, tools, and supplies; place orders as needed to prevent service interruptions.
· Enforce safety procedures, environmental standards, housekeeping expectations, and company policies across the service area.
· Inspect equipment, work bays, and service areas regularly to ensure cleanliness, readiness, and safe operation.
· Review repair orders, service documentation, and daily paperwork for accuracy and completeness.
· Track team productivity, service performance, and customer satisfaction; recommend improvements to increase efficiency and profitability.
· Partner with store or service leadership on hiring, onboarding, training, sales goals, and department performance.
· Drive financial results by meeting and exceeding sales, payroll and inventory budgets.

Qualifications
· Minimum of 3 years of quick lube, express service, or automotive service management experience preferred.
· Strong working knowledge of automotive maintenance services, basic vehicle systems, service tools, and shop safety practices.
· Proven leadership skills with the ability to motivate, train, and hold team members accountable.
· Excellent communication and interpersonal skills with a customer-first mindset.
· Ability to work in a fast-paced environment, manage competing priorities, and make sound decisions under pressure.
· Strong organizational, problem-solving, and follow-through skills.
· Valid driver’s license required.
· High school diploma or equivalent required; automotive service certifications are a plus.
· Ability to work a flexible schedule, which may include weekends, evenings, or holidays based on business needs.
What We Offer
· Competitive compensation based on experience.
· Bonus structure on sales and Team performance.
· Opportunities for advancement within automotive service operations.
· Hands-on leadership role in a fast-paced, customer-focused environment.
· Supportive team culture focused on safety, service quality, and professional growth.
About the Role
This position is ideal for a dependable automotive service leader who enjoys developing people, improving processes, and keeping a busy quick lube operation running smoothly from open to close.
Working Conditions 
Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift. 
Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.