Sr. Program Manager
Stellar IT Group
Overview: Job Title: Sr. Program Manager Job Location: Knoxville, TN (Remote + Some Travel) Interview: Virtual Job Duration: 6+ Months Overview: We are seeking a Release & Cutover Program Manager to lead enterprise-scale production deployments and go-lives for revenue-critical systems. This role requires proven ownership of multi-system cutovers, high-stakes go/no-go decision-making, and the ability to deliver in ambiguous environments where requirements may evolve during execution. Key Responsibilities:
- Lead enterprise-scale cutovers and go-lives, including release readiness, go/no-go decisions, and post-launch stabilization
- Own multi-system dependencies across platforms such as Salesforce, pricing engines, billing, data platforms, and legacy system coexistence
- Manage high-risk, manual or semi-manual deployments
- Perform advanced risk identification and mitigation, translating technical issues into business and revenue impact
- Provide clear recommendations and tradeoffs to executives, and push back on timelines when readiness is insufficient
- Deliver in ambiguous, evolving environments where full requirements may not be defined upfront
- Operate within formal governance and release disciplines (enterprise PMO, regulated or revenue-critical systems)
- Make release-day decisions including handling failed readiness or rollback scenarios
- Proven experience leading enterprise-scale cutovers and go-lives, including release readiness, go/no-go decisions, and post-launch stabilization
- Strong ownership of multi-system dependencies across platforms such as Salesforce, pricing engines, billing, data platforms, and legacy system coexistence
- Demonstrated ability to manage high-risk, manual or semi-manual deployments
- Advanced risk identification and mitigation, with the ability to translate technical issues into business and revenue impact
- Strong executive communication skills-able to provide clear recommendations, tradeoffs, and push back on timelines when readiness is insufficient
- Comfortable delivering in ambiguous, evolving environments where full requirements may not be defined upfront
- Experience operating within formal governance and release disciplines (enterprise PMO, regulated or revenue-critical systems)
- Must be able to discuss specific release-day decisions personally owned, including handling failed readiness or rollback scenarios
- Domain experience in pricing, billing, credit, customer onboarding, or GTM-supporting systems
- Familiarity with tools such as Jira, Confluence, Smartsheet
- Exposure to scaled agile or program-level delivery models
- Experience coordinating with change management or business readiness teams
- Exposure to AI-enabled or data-driven platform initiatives
Vacancy posted 2 days ago
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