Program Analyst I

Agency Dept of Insurance

Division

Office of State Fire Marshal

Job Classification Title

Program Analyst I (NS)

Position Number

60013390

Grade

NC17

About Us

The mission of the North Carolina Department of Insurance is to promote a stable insurance market through unbiased regulation and to protect the lives and property of every citizen in all 100 counties while fostering superior, user-friendly service, courtesy, and respect. Our agency licenses insurance agents, adjusters, bail bondsmen and more, along with investigating fraud matters involving insurance consumers and any entity or individual regulated by the Department. In an ever-changing environment, it is the vision of the Department of Insurance to maintain the stabilization of the insurance industry in order to provide more products, competitive prices and consumer protection.

Description of Work

The mission of the North Carolina Office of State Fire Marshal (OSFM) is to ensure the safety and well-being of North Carolina's citizens by providing expert fire cause investigations, training for first responders, and enforcing state building codes. OSFM's divisions work together to protect lives and property through comprehensive fire safety programs and services. With eight key divisions - Codes and Interpretations, Field Services, Risk Management, Licensing and Certifications, Ratings/Grants/GIS/Foam, Fire & Rescue Training/Commission/RPD, Fire Investigation Unit, and Community Risk Reduction - the dedicated staff at OSFM take on a diverse range of essential responsibilities, directly impacting the safety of North Carolina's citizens. From training fire and rescue personnel and enforcing state building codes to procuring property insurance for state-owned structures and scrutinizing construction plans for government projects, OSFM fulfills a crucial role in safeguarding lives and property across North Carolina. If you’re interested in a career that helps make North Carolina a safer and better place to live while working with some of the best professionals in the industry, apply today! For more information about OSFM: Description of Work:
Position 60013390 – Program Analyst I
Recruitment Salary Range: $60,881 – $70,000
Salary Grade: NC17*This posting will close at 11:59 pm the night before the end date.
This position qualifies for a hybrid work schedule including one remote day per week. The North Carolina Office of State Fire Marshal, Risk Management Division, is seeking a knowledgeable and detail-oriented Program Analyst to provide independent consultation, technical assistance, and program administration for insurance and risk-related programs serving over 100 Local Education Agencies (LEAs) and community colleges statewide. This position supports key insurance functions including underwriting, rating, data analysis, claims review, loss investigations, property schedule management and administration of specialty benefits programs. This role requires strong analytical abilities, excellent communication skills, and the capacity to interpret complex data and policies in support of statewide risk management operations. Key Responsibilities:
• Process, underwrite, and rate commercial property insurance policies, endorsements and related documents.
• Interpret Public School Laws and School Insurance Fund scope of coverage policies.
• Consult and advise LEAs and community colleges regarding insurance needs, coverage analysis, and administrative requirements.
• Input and manage data within SPEPIF systems at a 99% accuracy rate.
• Review and schedule property and building content values exceeding $25 billion in insured assets.
• Maintain property policy rating matrices in collaboration with excess brokers.
• Manage databases for property, flood, and GIS mapping.
• Issue certificates of insurance and prepare invoices using accounts receivable systems.
• Conduct audit reporting and support insurance negotiations for renewals and new business.
• Identify, assess, and monitor risk exposures for insured educational institutions.
• Analyze claims and assist in investigations of losses; prepare loss control reports.
• Work with IT to maintain systems and support upgrades.
• Obtain and maintain firefighter rosters for benefit coverage.
• Maintain databases of cancer benefit claims and relevant documentation.
• Work with brokers and third party administrators to obtain coverage and assist with program administration.
• Support daily office operations and special projects assigned by Division leadership.
• Prepare Excel spreadsheets for projects and maintain policy files.
• Assist with duties related to the School Property Insurance Fund (SPFIF).

Knowledge Skills and Abilities/Management Preferences

• Working knowledge of insurance principles and department regulations including commercial property insurance rating and practice.
• Possession of a professional insurance designation appropriate to the specialty area. Ex. CIC, CPCU, AIS, ARM, TRA, CIRP, CRM, AIC
• Ability to provide clear guidance to state agencies, universities, and local governments
• Skill in offering policy analysis and program improvement recommendations

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor’s degree from an appropriately accredited institution and three (3) years progressively responsible experience related to the area of assignment; or an equivalent combination of training and experience.

Benefits of NC State Employment:

We value our employees and offer a wide variety of competitive and family-friendly benefits. Benefits include:

• 12 Annual paid Holidays
• North Carolina State Health Plan administered by AETNA
• Supplemental Benefits including Flexible Spending Accounts, Accident Insurance, Cancer & Specified Disease, Critical Illness, Dental and Vision
• NC State Retirement (TSERS)
• WeSave Employee Discounts

To learn more about employee perks/benefits:

• Why Work For NC?
• NC OSHR: Benefits

Supplemental and Contact Information:

For consideration of this vacancy, all applicants must complete and submit a state employment application by 11:59 pm the night before the closing date; otherwise, the application will be deemed untimely and will not be processed.

Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. Any information omitted from your application cannot be considered for qualifying credit. Applications with "see attached" or resumes in lieu of completed education and work experience will be deemed incomplete and will not be eligible for consideration for the vacancy.

Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript. Academic degrees must be from appropriately accredited institutions and will be verified.

The Department of Insurance/OSFM may conduct criminal history checks of all job applicants recommended for employment. Failure to accurately acknowledge information on criminal convictions on the state application form will be grounds for non-consideration of applications, disciplinary action, and possible criminal prosecution.

The Department of Insurance/OSFM is an Equal Employment Opportunity employer and uses the merit-based recruitment and selection plan to fill positions subject to the State Personnel Act with the most qualified individuals.

Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax.

Applicants seeking Veteran's Preference under N.C.G.S. 126-81 must submit a DD Form 214, Certificate of Release or Discharge from Active Duty. This information may be attached to the online application or be faxed on or before the closing date. Applicants who are former members of the North Carolina National Guard or North Carolina Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of DD 256 or NGB 22, along with the state application.

Applicants may check the status of their application for a vacancy at any time by logging in to the government jobs system. Once the applicant has logged in, the status of each submitted application is documented next to each vacancy for which they have applied.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Gretchen Marie Senez

Recruiter Email: