Customer Service Operations Manager
Calqulate
Calqulate in Orlando, Florida is seeking an experienced Customer Service Manager to lead a dedicated team of Customer Support Advisors. In this role, you will drive performance against KPIs, resolving escalated issues and continuously improving processes to ensure a top-notch customer experience. The ideal candidate has proven experience in a supervisory role within a call centre, strong leadership skills, and excellent communication abilities. This position offers an opportunity to significantly impact customer satisfaction through effective team management and process enhancements. #J-18808-Ljbffr
Vacancy posted 2 days ago
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