Safety Lead, Site Operations

Job Description

Job Description

As a member of the ShipBob Team, you will...

• Grow with an Ownership Mindset : We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your career, this is the place.
• Collaborate with Peers and Leaders Alike: At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing.
• Experience a High-Performance Culture and Clear Purpose: We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward.

Location: 400 Smoketree Plaza, North Aurora, IL 60542

Compensation: $24.00 an hour

Role Description:

As a Safety Lead, Site Operations, you will support the safety compliance activities within the fulfillment center. This role is focused on conducting daily safety observations, documenting findings, and escalating unsafe conditions or behaviors to operations leadership for resolution. You will assist with the training delivery and administration of Powered Industrial Truck (PIT) and Trailer Dock Release (TDR) programs under the direction of the Operations leadership.

This role spends most of its time on the warehouse floor conducting audits, engaging associates, verifying compliance, etc. This role is well-suited to someone who is detail-oriented, comfortable following structured processes and checklists, and committed to promoting a safe workplace for all associates.

This role reports to the Site General Manager with a dotted-line partnership to the Safety organization.

What you'll do:

Training Support – PIT & TDR

• Support delivery of site-level PIT and Trailer Doc Release (TDR) training for new and existing associates as directed by the Safety team.
• Monitor associate compliance with PIT and TDR procedures during daily floor observations and escalate non-compliance to Operations leadership.
• Maintain accurate certification records and training documentation.
• Support incident investigations involving PIT equipment and suggest corrective actions.

Site Safety Audits & Inspections

• Conduct daily warehouse safety walks and inspections.
• Perform routine audits of PIT operations, pedestrian traffic areas, emergency exits, dock operations, storage locations, and housekeeping standards.
• Identify and flag unsafe conditions, behaviors, or compliance gaps to operations leadership for follow-up and resolution.
• Track audit observations; verify that flagged items have been addressed in a timely manner.

Safety Equipment Checks

• Maintain inventory and inspection records for safety equipment, including:
• Fall protection harnesses
• Lanyards
• First aid kits
• Eye wash stations
• AEDs
• Spill response supplies
• Emergency response equipment
• Fire extinguishers
• Safety signage
• Conduct routine inspections and ensure damaged or expired equipment is removed from service and replaced promptly.

Safety Program Support

• Support onboarding and safety orientation for new associates.
• Participate in incident investigations and root cause analysis activities.
• Assist with emergency preparedness drills and response activities.
• Support internal safety audits and regulatory inspections as needed.

Other Duties

• Other duties and responsibilities as assigned.

What you'll bring to the table:

• 1+ years of warehouse, distribution, manufacturing, or fulfillment center safety experience.
• Familiarity with Powered Industrial Truck (PIT) Operations and Trailer Dock Release (TDR) procedures.
• Basic knowledge of OSHA requirements and warehouse safety best practices.
• Experience conducting audits, inspections, and compliance assessments.
• Excellent organizational skills and ability to maintain accurate training and certification records.
• Ability to influence safe behaviors in a fast-paced environment.
• Solid written and verbal communication skills.
• Experience using Microsoft Office, Google Workspace, and training management systems.
• Ability to spend extended periods walking, standing, climbing stairs, and working in a warehouse environment.
• Ability to lift up to 50 pounds as needed.

Preferred Qualifications

• OSHA 30 Certification.
• Train-the-Trainer certification for PIT operations.
• First Aid/CPR/AED Certification.
• Experience in fulfillment, logistics, or e-commerce operations.
• Experience supporting safety management systems and compliance programs.

Perks & Benefits:

• Medical, Dental, Vision & Basic Life Insurance
• 401K Match
• Weekly paycheck with paid overtime eligibility
• Pay Progression Program
• Paid Time Off & Sick Time Off
• Comprehensive Benefits Package >>>
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.

About You:

Building the world's leading full-stack fulfillment platform is challenging work. The problems we solve are complex, the pace is fast, and the bar is high. That means ShipBob's environment isn't the right fit for everyone, and that's okay. If you are ready to take ownership, push boundaries, and grow alongside a team that genuinely supports each other, we would love to hear from you.

Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (

About Us:

ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob's proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob's dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago.

At ShipBob, every full-time employee gets access to our best-in-class AI and productivity tools from Day 1 at no cost. This isn't a pilot or a perk for select teams. It's standard for everyone. We believe innovation isn't owned by one department. Whether you're in Talent, Operations, Finance, Engineering, or Customer Success, we expect you to ask: how can this be done better, faster, or smarter? These tools are our investment in your ability to find those answers.

We may use AI-powered tools during our interview process to support things like notetaking and organizing feedback so our teams can stay focused on getting to know you. These tools help create a more consistent and thoughtful experience. That said, every hiring decision is made by a human.

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis .