Sales Support Coordinator

Job Title

Provides a wide range of cross functional support for a Sales Rep, Sales team or Sales area to include but not limited to; administrative and clerical support, customer service, training & education, marketing activities and recordkeeping/reporting.

How You'll Contribute

Administrative/Clerical Support

• Provide a wide variety of administrative and clerical support to Sales Reps and/or Sales Management
• Scheduling/Travel arrangements
• Expense reports
• May support sales representatives in account servicing

Customer Service

• Assists in customer service functions.
• Acts as the team's resource and subject matter expert to answer questions and resolve issues

Record Keeping & Reporting

• Prepares and reviews sales contracts, agreements, proposals and presentations
• Prepares reports and gathers information on market conditions, sales results, forecasts and industry trends to support the activities of the sales organization
• Maintains sales database systems (GAB, Sales Force etc.) to ensure accuracy of orders, pricing, accounts and customer records across all applicable systems

Marketing/Social Media/Event Planning

• May coordinate the workflow of marketing-related requests
• Creates and distributes marketing materials such as flyers and brochures
• Updates social media and assists in tradeshow or event preparations

Training & Education

• Participates in and conducts training programs within a functional area or unit, typically in a production environment
• May train an internal or external audience individually or in a group setting
• Delivers training to internal and/or external audiences on processes, services, products, computer applications, operating systems, programming and end-user training. May include onboarding training and soft skills training
• Coordinates and executes educational and training events. Assists in resourcing and logistics
• Other duties as assigned

What You'll Bring

Required Education, Experience, Certification/Licensure

• High School diploma or equivalent
• 1-3 years of experience

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)

• Working knowledge of fundamental concepts, practices and procedures of the sales department/field
• Familiarity with sales database systems or software such as Salesforce
• Good listening, verbal and written communication skills
• Good customer service skills
• Establishes effective working relationships at the work group level
• Good organizational skills with the ability to multi-task, prioritize and follow up
• Proficient in Microsoft Word, Excel and PowerPoint

$16.80 - $18.46 This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We Offer

By choice, we don't simply accept individuality we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Mother Lode Holding Company