System Training Manager - New Orleans, LA

Job Description

Job Description

​Salary:  $70,000 - $75,000

Other Forms of Compensation:

Pay Grade: 12

Crothall Healthcare , a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at

Job Summary

This individual will plan, coordinate, and execute a department wide training and safety program for patient observation services. Their role will include a variety of tasks including observation, education, audits, and reporting.

Key Responsibilities:

• Trains associates on QA/ safety policies and procedures, maintaining accurate records of training
• Verifies that the QA system is effective and makes changes as necessary
• Prepares monthly reports of safety compliance activities and statistics reporting
• Works with managers to reduce safety and compliance violations/ repeat violations
• Provides written feedback to unit management regarding non-compliance observations, completing corrective action plans that include preventative measures
• Performs other duties as assigned

Qualifications:

• 2 or 4 year degree
• At least 3 years of relevant experience
• Ability to communicate effectively in written format and oral presentations
• Exhibits initiative, responsibility, flexibility and leadership
• Must be proficient in the use of MS Office including but not limited to Office, Word, Excel,
• PowerPoint and Outlook
• Ability to promote continual improvement and lead by example and promote Best Practices
• Demonstrated experience with process and program management

Apply to Crothall today!

Crothall is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Crothall are offered many fantastic benefits. 

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

-usa.com/wp- content/uploads/2023/08/2023_WageTransparency_Crothall.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis.

Crothall maintains a drug-free workplace.

Req ID: 1589645

Crothall Healthcare 

JANELLE C. ALLEN 

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