SR HR Generalist

Position purpose and objectives The SR HR Generalist will act as the frontline HR representative for all employees at BCRTA. This position will be responsible for providing applicants and employees with excellent customer service and problem resolution while maintaining strict confidentiality of information. Duties include communication with all employees regarding benefits, compensation, handbook compliance, attendance, FMLA, filing, tracking monthly HR statistics, compliance with EEO requirements, accident file audits, onboarding and drug and alcohol program compliance. Essential job functions Maintain, secure, and manage confidential HR records and data, ensuring accuracy, compliance, and timely updates across all systems. Serve as a primary point of contact for employees regarding HR matters, including benefits, compensation, attendance, FMLA, and policy interpretation. Administer and coordinate employee benefits processes, including enrollments, status changes, and terminations, ensuring accuracy and timeliness. Manage compliance-related programs and processes, including unemployment, workers’ compensation, disability, FMLA, EEOC reporting, drug and alcohol programs, and audit requirements. Coordinate and support full-cycle recruitment and onboarding processes, including job postings, hiring events, orientations, and employment record maintenance. Maintain and distribute HR documentation, including employee handbooks, job descriptions, evaluations, and required governmental forms. Develop, analyze, and distribute HR reports and metrics to support management decisions and meet regulatory or contractual requirements. Support HRIS functions by identifying system needs, optimizing processes, performing audits, troubleshooting issues, supporting upgrades, and providing user training. Develop and implement process improvements to enhance efficiency, compliance, and overall HR operations. Train and educate staff on HR policies, procedures, and compliance topics (e.g., EEO, ADA, DOL, HIPAA, ERISA, FMLA). Communicate and collaborate effectively with internal departments, management, and external partners to ensure efficient HR operations. Represent the organization at recruitment events, community engagements, and professional development opportunities. Provide responsive, high-quality customer service by prioritizing communications and addressing employee needs effectively. Support employee relations initiatives, including investigations, engagement efforts, and incentive programs. Maintain professionalism, composure, and sound judgment in high-pressure situations while promoting a positive organizational image. Assist leadership with special projects and additional duties as assigned. Note: This description should not be construed to contain every function/responsibility that may be required to be performed by an employee in this job. Employees are required to perform other related functions as assigned. Requirements Physical & Visual Activities Constant periods of hearing; Frequent periods of speaking and sitting. Environmental/Atmospheric Conditions Usual office environment. Job qualification requirements Skills and abilities Must have the ability to work without supervision Ability to read and interpret documents Ability to analyze problems and recommend corrective action Ability to multitask in a fast-paced environment with accuracy Exceptional interpersonal and communication skills Work under frequent periods of stress Poise, tact, and diplomacy Proficient in Microsoft Office applications and Sharepoint Exceptional ability to gather and interpret data, and improve HRIS processes Ability to collaborate, provide technical support, and train staff Proficiency in HRM software Experience documenting processes, performing diagnostic tests and audits Ability to keep up with technical innovation and trends in HRIS analysis Experience 5+ years of progressive Human Resources experience, including experience with process improvement, compliance, and HR systems (HRIS) preferred. Education Bachelor’s degree in Human Resources, Business Administration, or related field, or an equivalent combination of education and experience. Licenses/ Certifications PHR, SHRM-CP, or similar HR certification preferred (or ability to obtain within 12–18 months). About Butler County RTA BCRTA is a political subdivision of the State of Ohio organized as a Regional Transit Authority under Ohio code. BCRTA acts as the designated recipient for Federal Transit Funds and provides public transportation services within and around Butler County, Ohio including Hamilton, Middletown, Fairfield, West Chester, Oxford, and Miami University. The BCRTA employs or directs around 120 transit employees and manages an annual budget near $6.5M. BCRTA is governed by a nine-member Board of Trustees. BCRTA is a public transit agency dedicated to supporting Butler County’s quality of life and economic development through public transportation solutions. Our culture At BCRTA, we foster a workplace built on inclusion, collaboration, innovation, and accountability. We value employees who are adaptable, service-oriented, and driven to make a meaningful impact in the community. Why join BCRTA? We offer a competitive total compensation package designed to support your long-term success and well-being, including: 14% employer contribution to OPERS Generous paid time off Comprehensive medical, dental, and vision coverage Life and short-term disability insurance Opportunities for advancement and professional development Applications are public records and will only be reviewed once for each position. Applicants must submit a separate application for each position of interest. BCRTA applications do not represent a contract of employment. BCRTA states as its policy a commitment to provide equal opportunity to all persons in matters affecting all employment processes without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, or veterans status. BCRTA is committed to complying with Title I of the Americans with Disabilities Act and prohibits discrimination on the basis of disability. BCRTA will make reasonable accommodations to enable qualified disabled applicants and employees to participate in the employment process and perform essential job functions. #J-18808-Ljbffr Butler County Regional Transit Authority