Program Manager

Summary

This position is located in the Bureau of Consular Affairs Deputy Assistant Secretary for Passport Services El Paso Passport Agency. This position serves as a Program Manager with a working title of Director and contributes toward the directorates policy guidance efforts by leading the Passport Agency.

TO LEARN MORE ABOUT CONSULAR AFFAIRS VISIT: in nationwide strategic planning for the management of the passport function

• Analyzes prevailing political social and economic conditions that could impact changes and analyzes trends in efforts to obtain passports through fraud or deceit in order to develop Passport Services Directorate policies
• Participates in the development justification and defense of overall annual budget for the Directorate; identifies and justifies changes needed in levels of resources and develops contingency plans should added resources be unavailable
• Develops policies to assure the uniform application of passport laws and regulations to assure efficient and responsive service to the public; manages and directs all aspects of the activities of the Passport Agency to which assigned
• Directs the anti-fraud program within the region; provides detailed instruction to new staff members on the techniques and art of document fraud protection and provides update training to all on new techniques and forms of evidence

Requirements

Conditions of employment

• U.S. Citizenship is required.
• Incumbent will be subject to random drug testing.
• Must be able to obtain and maintain a Top Secret security clearance.

Qualifications

Applicants must have 1 year of specialized experience equivalent to the GS-14 level in the Federal service which provided the applicant with the particular knowledge skills and abilities to perform the duties of the position.

Qualifying specialized experience must demonstrate the following:

• Experience planning directing overseeing and evaluating a broad range of highly specialized passport adjudication issuance and/or production services carried out by the assigned passport agency/center.
• Experience exercising the full range of supervisory responsibilities and authorities associated with accomplishing the functional responsibilities of the agency/center.
• Experience directing and reviewing results of studies of internal functions used to evaluate productivity quality workload and compliance with applicable laws and regulations.
• Experience serving as a representative for the Department on various interagency boards and/or committees.

There is no substitute of education for specialized experience for the GS-15 position.

In addition applicants experience must also demonstrate that the candidate possesses the following qualities:

• Ability to assign review and supervise the work of others;
• Objectivity and fairness in judging people on their ability and situations on the facts and circumstances;
• Ability to adjust to change work pressures or difficult situations without undue stress;
• Willingness to consider new ideas or divergent points of view; and
• Capacity to see the job through.

Education

Education requirements do not apply to this vacancy announcement.

Additional information

• For reasonable accommodation at the U.S. Department of State please contact the Office of Accessibility and Accommodations at
• If eligible situational telework agreements may be permitted with supervisory approval.
• Multiple positions may be filled from this announcement. If eligible applicants to this announcement may be referred to other similar positions in this Bureau for up to 240 days and may require a higher or lower security clearance.
• Telework eligibility and security clearance requirements may vary for such similar positions.
• Agency & Interagency Career Transition Assistance Program (CTAP & ICTAP):View OPMs CTAP & ICTAP eligibilitywebsite for more information. You must be rated in the Well-Qualified category andsubmitsupporting documents under the required documents section of this announcement to receive selection priority be considered Well-Qualified applicants must: score an85 or above meet MinimumQualifications anddemonstrateproficiencyin some but notall major aspects of the position.

Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.

Required Experience:

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