Lead Technician

We are a global leader in fire, security, and communication integration solutions, serving enterprise, healthcare, education, government, data center, and retail industries across 70+ U.S. locations and 22 countries. We are seeking an experienced Lead Technician to join our security business unit. Responsibilities:

• Lead and supervise a team of security technicians responsible for installing, configuring, and testing security systems (CCTV, access control, intrusion detection, alarm systems) for new data center construction projects
• Oversee the installation and integration of security infrastructure, ensuring systems are properly installed, configured, and tested per design specifications
• Work closely with construction, electrical, and network teams to ensure timely and coordinated installation of security systems
• Ensure all security systems meet quality standards, including testing and validation prior to handover
• Provide hands-on troubleshooting and technical support during installation and commissioning; escalate issues as needed
• Train and mentor junior technicians on installation best practices, safety protocols, and system configuration
• Maintain accurate documentation of installations, system configurations, and test results; generate progress reports for internal stakeholders
• Ensure all work complies with safety regulations, industry standards, local and national codes, and company policies
• Collaborate with third-party vendors and contractors to ensure equipment is delivered on schedule and installed to specifications
• Oversee post-installation testing and troubleshooting; assist with ongoing maintenance and warranty-period support

• High School Diploma or equivalent
• 5+ years of experience in security system installation (CCTV, access control, intrusion systems)
• Valid driver's license with an acceptable driving record
• Proven experience leading or supervising field technicians or installation teams
• Strong knowledge of low-voltage systems, wiring standards, and industry best practices
• Ability to read and interpret blueprints, schematics, and technical drawings
• Excellent troubleshooting and problem-solving skills
• Experience coordinating multiple projects in a fast-paced environment
• Manufacturer certifications required (Lenel, AMAG, SWH, Genetec, Avigilon, Hanwha, or Axis)
• Familiarity with safety standards and OSHA compliance KCI Telecommunications