Ecommerce Manager

Job Description

Gourmet Home Products is a cutting-edge design house and a leading manufacturer of Houseware products, distinguished in the home industry as a company of quality, flexibility, and creativity since 2010. We specialize in Private Label business and carry a full line of our own stock merchandise. We work with many retailers nationwide serving all channels of distribution including Mid-Tier Department Stores, Specialty Stores, Discounters and Mass Merchants. No customer is too big or too small for Gourmet Home. Our private label programs consist of many of the top retailers in the Home industry. Our vertical operations are broad, offering a wide range of selections in almost every category. Gourmet Home designs, manufactures and delivers home products from basic core items to the latest trends.

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About the Role

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This is a new position: you’ll build our e-commerce business from the ground up. There’s no existing team, playbook, or systems, so we’re looking for someone who has launched and grown e-commerce channels before and enjoys working like a startup inside an established company.

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You’ll set the strategy, choose the channels and tools, build the processes, and do much of the hands-on work yourself, reporting directly to ownership.

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What You’ll Do

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Strategy and Setup

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• Develop and own the company’s e-commerce strategy
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• Select and set up the tools and partners we need, including marketplace accounts, dropship and EDI platforms, and systems for listings, orders, returns, and reporting, so the business can scale without depending on one person
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• Recommend which products to sell online, which to add, and which to drop, based on data
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channel Management

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• Launch and manage our presence on marketplaces such as Amazon, Walmart, and Target Plus
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• Manage online programs with our retail partners’ websites
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• Serve as the main point of contact for marketplace and retailer e-commerce teams
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• Coordinate new product launches, assortment updates, pricing changes, and content updates across accounts
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Listings and Operations

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• Create and maintain product listings, including titles, descriptions, bullet points, specifications, and keywords
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• Keep product data accurate and consistent across every channel
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• Set up and manage inventory feeds, order flow, and shipping requirements with our logistics team
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• Track and resolve chargebacks, compliance issues, customer reviews, and returns
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• Respond promptly to customer questions, coordinating with internal teams to resolve issues
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Pricing, Advertising, and Growth

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• Manage online pricing, promotions, and minimum advertised price (MAP) policies, protecting pricing across channels
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• Plan and manage advertising on marketplace and retailer sites, including Amazon Ads
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• Improve search ranking, conversion, and reviews through ongoing testing and optimization
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• Plan seasonal and promotional events such as Prime Day and holiday sales
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Reporting

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• Track sales, margin, advertising return, inventory, and other metrics by channel and product
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• Monitor account performance and identify opportunities to grow sales and visibility
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• Share regular reports and recommendations with ownership
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What You Bring

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Required

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• 5+ years of e-commerce experience, ideally in home goods, housewares, or consumer products
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• A track record of launching a new e-commerce channel or building a program from scratch
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• Hands-on experience with Amazon Seller Central or Vendor Central
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• Experience running marketplace advertising campaigns and managing an advertising budget
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• Strong Excel or Google Sheets skills and comfort working with sales and advertising reports
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• Ability to work independently, set priorities, and get things done without an established team or process
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Preferred

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• Experience on the wholesale or vendor side of e-commerce, working with retailers’ online teams
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• Familiarity with product information management (PIM) or listing tools
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• Basic photo editing or content creation skills
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Benefits

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• Medical, dental, and vision insurance
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• Life insurance
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• Short-term disability
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• Critical illness insurance
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• Accident insurance
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• 401(k)
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• Paid time off (vacation, sick leave, and holidays)
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• Employee Assistance Program
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Salary range is $75,000 to $85,000 annually, based on experience and expertise.