Client Support Specialist

Job Description We are hiring for a skilled Client Support Specialist. We are looking for a candidate who is a customer service professional and preferably has call center experience. You will be an initial contact for inbound client requests and will log, document, and notate client conversations/issues. Must have the ability to multitask in a fast-paced environment, have a focused attention to detail and a minimum of an associates degree. Position Details: Full time, contract M-F schedule Responsible for accurate and timely resolution of client concerns and issues Provides quality customer service and real-time technical support to clients Uses multiple computer software packages to answer and complete client requests Prioritizes client and management issues to resolve time-sensitive issues Logs and document client information in a timely manner Follows up on unresolved issues to ensure accuracy and resolutions Job Requirements Associates degree Call center experience a plus! Customer Service experience Strong phone/speaking skills Tech savvy Punctual Focused attention to detail Good communication skills Self-Motivated US citizen or permanent resident status Successful completion of a background check One Path Career Partners